IT-Support Specialist
vor 9 Stunden
We are seeking a highly motivated and skilled IT Support Mitarbeiter (m/w/d) for our First-Level-Support team at B&O Bau GmbH. As a key member of our IT department, you will be responsible for providing technical support to our employees and ensuring the smooth operation of our IT infrastructure.
Key Responsibilities- Provide first-level technical support to employees via phone, email, and in-person
- Manage and resolve IT tickets in a timely and efficient manner
- Collaborate with the Second-Level-Support team and other departments to resolve complex technical issues
- Perform installations, configurations, and troubleshooting of hardware and software
- Develop and maintain documentation for IT procedures and processes
- Monitor and analyze IT system performance to identify potential issues
- Relevant education or training in IT or a related field
- Experience in first-level IT support or a related role
- Strong communication and problem-solving skills
- Ability to work in a fast-paced environment and prioritize tasks effectively
- Knowledge of Windows 10/11, Microsoft Office, and Microsoft 365 Administration
- A competitive salary and benefits package
- Opportunities for professional growth and development
- A dynamic and collaborative work environment
- Flexible working hours and remote work options
- Access to cutting-edge technology and tools
We are an equal opportunities employer and welcome applications from diverse candidates. If you are a motivated and skilled IT professional looking for a new challenge, please submit your application.
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