Operations Associate, Frankfurt

vor 1 Woche

Frankfurt am Main, Hessen, Deutschland Lime Vollzeit
About the Role

Lime is seeking a highly motivated and detail-oriented Operations Associate to join our Frankfurt team. As a key member of our operations team, you will play a critical role in ensuring the smooth operation of our fleet in Frankfurt, Germany.

Key Responsibilities
  • Hire, train, and develop a team of mechanics and fleet support staff responsible for deploying and retrieving our shared electric vehicles.
  • Build and maintain a safe, compliant, and efficient warehouse environment that supplies a fully operational fleet of vehicles for Frankfurt, Germany.
  • Develop and implement new processes and best practices to drive operational excellence within the warehouse.
  • Partner with cross-functional teams to identify expansion opportunities within the region.
  • Define and monitor key performance indicators (KPIs) to measure the profitability, revenue, and operational performance of the market.
  • Provide complaint management and customer incident investigation support.
  • Collaborate with the local government relations representative to manage key legal, regulatory, and safety issues.
  • Maintain positive relationships with customers, regulators, city officials, employees, and Lime management.
About You
  • 1-3 years of professional work experience, preferably in an operations role.
  • Experience leading teams or groups is a plus.
  • Demonstrated expertise in the Frankfurt, Germany region and ability to anticipate operational needs and challenges within this area.
  • Grit and an entrepreneurial spirit with the ability to work in an ambiguous environment.
  • High-energy and sound decision maker with the ability to make data-driven decisions with a cost-focused mindset.
  • Fluent verbal and written English and German language skills.
  • Familiarity with Excel and Google Sheets, with the ability to navigate and draw inferences from data.
  • Excellent communication and stakeholder management skills.
Why Lime?

Lime is a global community of smart, caring, talented individuals working together to deliver world-changing results. We offer a competitive salary, performance-based annual bonus, and pre-IPO equity. We also provide health and wellness offerings, flexible vacation policies, and opportunities for professional growth and development.

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