Store Operations Manager

vor 2 Monaten


Hamburg, Hamburg, Deutschland ZARA Vollzeit
About the Role

We are seeking a highly motivated and experienced Assistant Store Manager to join our team at ZARA in Hamburg. As a key member of our store management team, you will be responsible for driving sales growth, improving customer satisfaction, and leading a team of sales associates.

Key Responsibilities
  • Sales Performance: Analyze sales data and develop strategies to achieve sales targets, optimize inventory levels, and improve customer engagement.
  • Team Leadership: Lead, motivate, and develop a high-performing team of sales associates, providing coaching, training, and feedback to ensure excellent customer service and sales results.
  • Operational Excellence: Ensure seamless store operations, including visual merchandising, inventory management, and loss prevention, to maintain a high level of customer satisfaction and store appearance.
  • Customer Experience: Foster a positive and inclusive store environment, ensuring that customers receive exceptional service and have a memorable shopping experience.
  • Store Image: Maintain a high level of store appearance, adhering to ZARA's visual identity and brand standards.
Requirements
  • Experience: Proven experience as a store manager or assistant store manager in a retail environment, with a strong track record of sales growth and team leadership.
  • Skills: Excellent communication and interpersonal skills, with the ability to motivate and develop a team. Strong analytical and problem-solving skills, with the ability to analyze sales data and develop strategies to drive sales growth.
  • Education: High school diploma or equivalent required; degree in business, marketing, or a related field preferred.
What We Offer
  • Competitive Salary: A competitive salary and bonus structure, based on individual and team performance.
  • Benefits: A comprehensive benefits package, including health insurance, retirement plan, and paid time off.
  • Professional Development: Opportunities for career growth and professional development, including training and education programs.


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