Facilities Operations Specialist
vor 1 Monat
Join JLL in Shaping the Future of Real Estate
At JLL, we are committed to revolutionizing the real estate industry by integrating top-tier services, expert advisory, and cutting-edge technology for our clients. We believe in attracting the most talented individuals and providing them with the resources to thrive, cultivate rewarding careers, and discover a sense of belonging. Whether you have extensive experience in commercial real estate, skilled trades, or technology, or are eager to transition your skills into a new field, we invite you to be part of our journey towards a brighter future.
About JLL
We are a professional services and investment management firm specializing in real estate, dedicated to helping organizations globally achieve their goals through effective ownership, occupancy, and investment in real estate.
Your Career Advancement Awaits
At JLL, you will have the opportunity to innovate alongside leading businesses, apply your expertise to significant projects, and engage in transformative real estate initiatives. You will build lasting professional relationships through diverse perspectives and be inspired by industry leaders. We focus on opportunities and are eager to assist you in maximizing yours.
Role Overview
Reporting directly to the Office Service Coordinator or Facilities Manager, the Facilities Operations Specialist plays a crucial role in ensuring the seamless operation of facilities management services within the building.
Key Responsibilities
- Conducting regular assessments of building maintenance needs through weekly inspections and documenting findings.
- Collaborating with the Facilities Manager and Moves and Changes team to address internal space requirements and facilitate team relocations.
- Monitoring inventory levels of office supplies and consumables, placing orders with suppliers as necessary.
- Assisting the Facilities Manager in managing internal relocations within the building.
- Supporting the maintenance of floor plans in coordination with the Facilities Manager and Moves and Changes team.
- Assisting in the organization of in-house and external events as required.
- Coordinating with the Building Operations team to report and arrange repairs for any defective health and safety equipment.
- Providing support to the Office Service Coordinator regarding vendor management and soft service support.
- Overseeing fire wardens and first aiders, assisting with scheduling necessary training and refreshers.
- Maintaining and reviewing manuals, handbooks, and guidance notes.
- Covering receptionist duties as needed.
- Understanding the primary responsibilities of meetings and events, supporting the M&E Specialist when required.
- Managing daily mailroom operations, including deliveries and inquiries.
- Familiarizing yourself with courier procedures and key external contacts.
- Managing mail-related supplies and placing orders as needed.
- Performing additional tasks and duties as assigned.
- Managing the client ticket portal and providing support with the ticketing system.
What We Are Looking For
- Experience in a high-profile corporate environment.
- Background in reception or hospitality is advantageous.
- Proactive and hands-on approach, willing to support team members.
- Familiarity with facilities management processes is preferred.
- Proficient in IT skills, including Outlook, Excel, and Word.
- Professional demeanor with a friendly and welcoming attitude.
- Strong attention to detail and the ability to demonstrate initiative.
- Excellent communication and organizational skills, with the ability to prioritize a busy workload.
- Essential background in customer service.
- Proficiency in both German and English, spoken and written.
What You Can Expect From Us
- An inclusive and entrepreneurial culture where collaboration leads to success.
- A Total Rewards program that reflects our commitment to your career, recognition, wellbeing, benefits, and compensation.
- Opportunities to develop your strengths and enjoy a fulfilling career with diverse experiences.
Join Us at JLL
If this role aligns with your skills and aspirations, we encourage you to explore the opportunity further. We are eager to learn about what you can bring to our team.
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