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Customer Service Specialist

vor 3 Monaten


Filderstadt, Baden-Württemberg, Deutschland TOPREGAL GmbH Vollzeit

Position Overview:

We are seeking a motivated Customer Service Specialist (m/f/d) to become a vital part of our team at TOPREGAL GmbH. In this role, you will engage in a variety of responsibilities related to sales and customer support.

Your Key Responsibilities:
  • Proactive sales assistance
  • Primary contact for our clients and service partners
  • Preparation of quotations, invoices, and delivery documents, including managing customer complaints
  • Processing orders and shipments
  • Updating and maintaining customer records
  • Providing telephone consultations to customers
  • Assisting the team and sales leadership
  • Managing projects independently
Qualifications:
  • Completed vocational training in commerce and relevant experience in order management/customer support
  • Technical expertise in solar technology or electrical engineering is a plus
  • Proficient in Microsoft Office Suite
  • Detail-oriented, responsible, and organized work approach
  • Strong willingness to learn and adapt to new methodologies within a motivated team
What We Provide:
  • Exciting career paths in a growing and stable organization with a start-up atmosphere
  • Diverse and engaging work environment with future growth potential
  • Involvement in the enhancement and refinement of internal processes
  • Opportunities for ongoing personal development
  • Competitive, performance-related salary
  • Subsidy for commuting expenses
  • Employer contribution to retirement plans
  • Complimentary parking facilities
  • Compensation for overtime
  • Company terrace for social interactions and refreshments
About Our Company:

TOPREGAL GmbH is a vibrant, internet-oriented, family-run business located in Filderstadt, near Stuttgart. With additional locations in Wesel, Newport, and Pasewalk, as well as several sites in the USA, we are committed to delivering exceptional service to our global clientele. Our dedication to customer satisfaction and innovation distinguishes us in the market.