Customer Service Representative

Vor 3 Tagen

Halle, Sachsen-Anhalt, Deutschland Personalbüro U. Herrmann Vollzeit

Job Title: Customer Service Representative / Customer Care Agent (m/f/d) - Banking

Location: Halle

Job Summary:

We are seeking a highly skilled Customer Service Representative to join our team at Personalbürro U. Herrmann. As a key member of our banking support team, you will be responsible for providing exceptional customer service to our clients through phone and written communication.

Key Responsibilities:

  • Provide customer support for online banking transactions and inquiries
  • Assist with account opening and maintenance
  • Collaborate with internal teams to resolve customer issues

Requirements:

  • Background in business or related field
  • Strong customer focus and team player skills
  • Excellent German language skills and communication abilities
  • Proficient in PC usage and data management

Additional Benefits:

  • Paid training program
  • Meal allowance with submission of receipts
  • Childcare services during holidays
  • Team events, free drinks, and parking facilities
  • Permanent employment contract
  • Competitive salary with bonuses and commissions
  • Yoga program for daily relaxation
  • Exclusive discounts at various online shops
  • Company pension scheme for retirement security

Compensation: €12.41/hour + project supplement of €0.34/hour. Additional €0.70/hour for banking qualifications. Shift and weekend bonuses included.

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