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Technical Support Associate

vor 3 Monaten


Dortmund, Nordrhein-Westfalen, Deutschland Bertrandt Vollzeit
IT Support Specialist

We are looking for a committed professional to become part of our team as an IT Support Specialist. In this role, you will be responsible for delivering technical support to clients, handling support inquiries through various channels including phone, email, and chat. Your duties will also involve the setup and disassembly of IT equipment, providing on-site assistance to users, and maintaining a high standard of service quality and customer satisfaction. Furthermore, you will play a key role in technology deployments and offer support for audiovisual equipment.

Key Qualifications:
  • Completed vocational training in IT or equivalent professional experience
  • Demonstrated experience in IT field service
  • In-depth knowledge of Windows 10, Office applications, hardware, networking, and/or audiovisual technology
  • Strong collaborative skills
  • Proficiency in both German and English
What We Offer:
  • Flexible remote work options
  • Autonomous work environment
  • Opportunities for networking within the company
  • Extensive training programs
  • Attractive salary package
  • Company pension scheme and disability coverage
  • Career development opportunities
  • Annual leave and year-end bonuses
  • Permanent employment contract