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Customer Service Representative French

vor 2 Monaten


Münster, Nordrhein-Westfalen, Deutschland Majorel Münster GmbH Vollzeit
About Majorel Münster GmbH

We are a leading digital business services company, providing unique customer service and satisfied end customers in over 170 markets. Our global scale and local presence allow us to be a force of good in supporting our communities, our clients, and the environment.

Job Description

We are seeking a highly skilled Customer Service Representative French to join our team at Majorel Münster GmbH. As a Customer Service Representative French, you will be responsible for handling customer inquiries, performing proactive customer call-backs, and managing customer accounts.

Key Responsibilities
  • Handle customer inquiries via phone, email, and chat
  • Perform proactive customer call-backs to ensure customer satisfaction
  • Manage and optimize customer accounts to improve customer loyalty
  • Identify optimization leads and transposition of up-selling opportunities
Requirements
  • Excellent French language skills (spoken and written) and very good English skills
  • Service-oriented, patient, and friendly manner
  • Professional communication skills and accordant soft skills
  • Experienced in using Internet search engines and Search Marketing platforms as an advantage
  • Good PC skills (usage of Internet browsers and Microsoft Office products)
  • Technical affinity
What We Offer
  • 100% Homeoffice in Germany
  • We provide you with the equipment you need
  • Certified product and communication training as well as ongoing on-the-job coaching and qualification – all online
  • A basic salary of 2,210€ gross
  • Integration in an international team, multicultural environment
  • Good development opportunities within the company
  • Contactless interview and contract process
  • Attractive discount cooperation partners for Majorel employees (like fitness, fashion, language courses, etc.)
  • Feel Good Management
  • Several Employee events throughout the year
  • Bike Leasing partner