Aktuelle Jobs im Zusammenhang mit Customer Service Representative - Münster, Nordrhein-Westfalen - P & T Paper & Tea GmbH
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Customer Service Representative
vor 2 Monaten
P & T Paper & Tea GmbH is a dynamic lifestyle company that aims to set new standards in the industry. Our brand is known for its unique approach to customer service, creating meeting points where people can exchange and discover the beauty of life with all their senses. With a high standard of quality, aesthetics, and a mission to enrich life itself, we strive to create an exceptional experience for our customers.
We are seeking a highly motivated and customer-focused individual to join our Retail Team as a Customer Service Representative. As a key member of our team, you will be responsible for providing exceptional customer service, advising on individual preferences, and selling high-quality teas, accessories, and paper products. Your role will also involve conducting tea tastings and events in the store, networking with customers, and sharing product knowledge with colleagues. Additionally, you will participate in tea training and further education to become a professional at the P & T Paper & Tea GmbH Store.
Responsibilities:
- Provide exceptional customer service, ensuring a warm and welcoming atmosphere for customers
- Advise customers on individual preferences and sell high-quality teas, accessories, and paper products
- Conduct tea tastings and events in the store, showcasing our products and expertise
- Network with customers, building relationships and identifying opportunities for growth
- Share product knowledge with colleagues, ensuring a cohesive and knowledgeable team
- Participate in tea training and further education, staying up-to-date on industry trends and best practices
- Experience in retail, gastronomy, or the lifestyle sector
- Proven sales talent, with a strong ability to understand customer needs
- Empathetic, positive, and team-oriented personality, with excellent communication skills
- Attention to detail and a high standard in service
- Ability to identify with the aesthetics and quality standards of P & T Paper & Tea GmbH
- Flexibility to work weekends, with a preference for 1-2 Saturdays off per month
P & T Paper & Tea GmbH is a diverse, open-minded team that values co-creation, individual proactive action, and collective support and appreciation. We work in a friendly manner, exchange ideas, and celebrate our common successes. Our company culture is based on transparency, trust, and a YOU culture, where working together at eye level is a core value. We offer a range of benefits, including employee discounts on our products, a Germany ticket, and a contribution to the pension fund.
