Onboarding Specialist

Vor 7 Tagen


Potsdam, Brandenburg, Deutschland CallOne GmbH Vollzeit
Deine Rolle

Als Onboarding Manager bei CallOne GmbH unterstützt du unsere Kunden bei der Einrichtung und Nutzung unserer SaaS-Lösung. Du bist der erste Ansprechpartner für unsere Kunden und hilfst ihnen, unsere Produkte erfolgreich zu nutzen.

Deine Aufgaben
  • Kundenberatung: Du berätst unsere Kunden bei der Einrichtung und Nutzung unserer SaaS-Lösung.
  • Ansprechpartner: Du bist der erste Ansprechpartner für unsere Kunden und hilfst ihnen bei allen Fragen und Problemen.
  • Strategien entwickeln: Du arbeitest mit anderen Abteilungen zusammen, um Strategien zur Kundenbindung und -zufriedenheit zu entwickeln.
  • Überwachung und Analyse: Du überwachst und analysierst die Daten aus dem CRM und unseren Kundenfeedback-Analysen, um unsere Strategien zu verbessern.
Was wir von dir erwarten
  • Mindestens 3 Jahre Erfahrung im Kundenservice, Vertrieb oder einer anderen beratenden Tätigkeit.
  • Fließende Deutschkenntnisse in Schrift und Sprache.
  • Sehr gute Kommunikations- und Präsentationsfähigkeiten für Kunden in deutscher Sprache.
  • Strukturierte und analytische Arbeitsweise.
  • Du denkst logisch und analytisch und kannst Probleme lösen.
Über CallOne

CallOne GmbH ist ein Unternehmen, das moderne, cloud-basierte Kommunikations- und IT-Lösungen anbietet. Wir unterstützen unsere Kunden bei der Einrichtung und Nutzung unserer SaaS-Lösung und helfen ihnen, unsere Produkte erfolgreich zu nutzen.

Wir suchen nach engagierten und motivierten Mitarbeiterinnen und Mitarbeitern, die unsere Kunden unterstützen und helfen, unsere Produkte erfolgreich zu nutzen.


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