Customer Engagement
Vor 4 Tagen
Shape the Future of Immersive Customer Experiences L1VE GmbH is a fast-growing media and technology company redefining how the world experiences sports, music and entertainment. With cutting-edge 12K / 3D / 360° streaming technology and a global portfolio of premium rights, we bring live events to life in an authentic and immersive way across all leading VR platforms. Become part of our team as a Customer Engagement & Monetization Manager and play a key role in revolutionizing the digital sports and entertainment experience. As a Customer Engagement & Monetization Manager, you will be part of a team that is reinventing how fans interact with immersive content. You will create AI-powered, data-driven customer journeys that go far beyond traditional CRM – emotional, personalized and seamlessly connected across VR and digital touchpoints. With analytical precision, creative thinking and a passion for innovation, you will merge data, technology and storytelling into a new standard of experience. You bring structure to vision, make innovation tangible and help shape a completely new way of experiencing sports and entertainment. Tasks Develop and optimize AI-driven customer journeys across all channels (email, in-app, push, social, VR) Build a scalable CRM ecosystem with a focus on automation, personalization and integrated data flows Use AI models for segmentation, user behavior prediction and communication strategy optimization Collaborate closely with Product, Tech and Brand to create emotional experiences that blend technology with storytelling Develop and test innovative monetization models (upsells, sponsored interactions, dynamic VR overlays) Run data-driven experiments and KPI-based iterations to continuously improve performance Work autonomously with the freedom to explore new ideas, pilot projects and creative experiments Requirements 3–5 years of experience in CRM, lifecycle marketing, growth or digital engagement – ideally within media, sports or tech Strong understanding of data-driven customer experience, AI-based personalization and funnel optimization Experience building CRM architectures, segmentation logic and automated workflows Innovative mindset, strong initiative and excitement for creating something new Passion for sports, immersive technology and the future of digital experiences Fluent in German and English Benefits The opportunity to help shape a product that will fundamentally transform the media landscape A key role in an interdisciplinary team Hybrid work model, flexible hours and state-of-the-art tools An environment that encourages innovation, ownership and bold ideas Become part of L1VE and help us revolutionize how the world experiences digital sports and entertainment.
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Customer Engagement
Vor 3 Tagen
Berlin, Berlin, Deutschland L1VE GmbH Vollzeit 60.000 € - 120.000 € pro JahrShape the Future of Immersive Customer ExperiencesL1VE GmbH is a fast-growing media and technology company redefining how the world experiences sports, music and entertainment. With cutting-edge 12K / 3D / 360° streaming technology and a global portfolio of premium rights, we bring live events to life in an authentic and immersive way across all leading VR...
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Berlin, Deutschland Workstation Customer Care VollzeitFor the subsequent vacancy we are searching fellow employees in order to expand the existing team. Our customer is a leading provider of customer contact solutions in Germany. The product portfolio covers the complete process chain in customer service. Innovation, competence and customer orientations are their key factors for success. We are searching...
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French Customer Service Limousine Service
vor 2 Wochen
Berlin, Deutschland Workstation Customer Care VollzeitOur client operates a limousine service in various regions of France. The team is responsible for the daily contact with the customers and the rental and disposition of the vehicles. In your (M/F/d) new position you look after every customer with respect and exceed his expectations in terms of customer service and competence. Before starting work, you will...
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Czech Customer Service
Vor 7 Tagen
Berlin, Deutschland WS Customer Service Solution Vollzeit 30.000 € - 60.000 € pro JahrWS Customer Service SolutionDas bieten wir Ihnen:Joining a team of supportive, social and vibrant team members, you (m/f/d) will be the (virtual) face of this nutritional service, delivering first and lasting impressions to Czech speaking customers. With the help of an extense training, you will be able to confidently and efficiently communicate to the...
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Customer Engagement Manager
vor 2 Wochen
Berlin, Deutschland Future Energy Services GmbH VollzeitUnsere Mission für dichGestalte mit uns die nachhaltige Energieversorgung von morgen und baue unser Customer-Success-Team mit auf!trawa baut Europas führende B2B-Plattform für saubere Energie auf. Unsere Mission ist es, Industriekunden mit nachhaltigen Energielösungen zu versorgen. Mit einem innovativen Ansatz, der Energieversorgung, fortschrittliche...
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Senior Marketing Manager, Customer Engagement
vor 2 Wochen
Berlin, Deutschland Doctolib VollzeitWerde Teil unserer Mission, werde Teil von Doctolib!Doctolib sucht dich als Senior Customer Engagement Marketing Manager (x/f/m)! In dieser Rolle übernimmst du die vollständige Kommunikation mit unseren bestehenden B2B-Kunden, entwickelst und managst die Marketing Customer Journey und gestaltest zielgruppenspezifische Kampagnen für unsere diversen...
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Customer Engagement
Vor 3 Tagen
Berlin, Deutschland L1VE GmbH VollzeitShape the Future of Immersive Customer Experiences L1VE GmbH is a fast-growing media and technology company redefining how the world experiences sports, music and entertainment. With cutting-edge 12K / 3D / 360° streaming technology and a global portfolio of premium rights, we bring live events to life in an authentic and immersive way across all leading VR...
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Team Lead Customer Engagement
vor 1 Woche
Berlin, Deutschland HERO Software GmbH Vollzeit**Deine Karrierechance (ab 01.10.2025)**: Du brennst dafür, Kunden **langfristig** zu **begeistern** und dabei ein **Team zu inspirieren**? Du siehst in jedem Re-Engagement-Fall eine Chance, echten Mehrwert zu schaffen und gleichzeitig Deine **Führungsqualitäten** unter Beweis zu stellen? Dann haben wir hier die perfekte Herausforderung für...
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Berlin, Deutschland Workstation Customer Care VollzeitA well-funded independent company, with ambitious plans to expand, our client is looking for a dedicated Customer Care Agent (M/F/d) to join their team. Our client is a dynamic and fast-growing start-up. On a mission to help families enjoy good food, they believe home cooking is important, so they’ve made it simple. They take the hassle out of planning,...
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Berlin, Deutschland HelloFresh VollzeitJOB DESCRIPTION The role As the Product Marketing Lead – Customer Lifecycle & Engagement, you will define how customers experience and understand our products throughout their entire journey. You’ll shape the strategic direction for product positioning, lifecycle narratives, and go-to-market excellence across Active and Former customer segments. You’ll...
