Frenchspeaking Working Student
vor 1 Monat
To support our Customer Success Team, we are looking for a motivated Working Student (m/f/d), frenchspeaking. Remote Working Model and flexible Working options (e.g. 8-20 hours/week) possible.
Ocumeda is a teleophthalmology startup that offers low-threshold eye check-ups in collaboration with opticians, nursing homes, and companies.
We prevent vision loss and blindness through simple and quick eye check-ups. Through our highly standardized teleophthalmological evaluation, we provide the best possible medical quality - regardless of location.
We are particularly proud of our team. We are interdisciplinary with the highest medical standards. Together, we work on our vision to prevent unnecessary blindness. Is meaningful work in an interdisciplinary team important to you? We look forward to hearing from you.
- Active support of our Customer Success Team in the care of our German and French-speaking customers.
- Responding to customer inquiries via email in our ticket system, occasional communication via phone to support our customers in scheduling doctor's appointments.
- Support in the analysis and optimization of customer processes and experiences to continuously improve customer satisfaction.
- Participation in the implementation of feedback surveys and analyses to improve our service.
- Insights and support in the strategic expansion of our partnership network.
- Enrolled student (m/f/d) in any field.
- Ideally, you should be able to divide your working hours over at least 3-4 days per week.
- Your French and German language skills are excellent, both verbally and in writing (at least C1 level each).
- High communication skills and enjoyment of customer contact.
- Initial experience in the field of Customer Service or Customer Success is advantageous but not mandatory.
- A dynamic, highly motivated, goal-oriented team with experienced, diverse founders and employees from strategic consulting, startups, corporations, and clinics who enjoy their work and workplace culture.
- Strong feedback culture with an experienced, diverse founding team.
A lot of fun with a passionate team, which you will also meet in person at team events and in Munich. - Flexible working hours from Monday to Friday and the possibility to work remotely.
Competitive salary. - Insights into the exciting world of telemedicine and eye health.
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Frenchspeaking Working Student
vor 1 Monat
Munich, Deutschland ocumeda GmbH VollzeitTo support our Customer Success Team, we are looking for a motivated Working Student (m/f/d), frenchspeaking. Remote Working Model and flexible Working options (e.g. 8-20 hours/week) possible.Ocumeda is a teleophthalmology startup that offers low-threshold eye check-ups in collaboration with opticians, nursing homes, and companies.We prevent vision loss and...
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