Field Applications Engineer

vor 2 Wochen

Munich, Deutschland Vision Markets - Your global growth in Machine Vision Vollzeit

Our client is seeking a skilled and experienced Field Applications Engineer specializing in vision systems. The ideal candidate will have a strong technical background in CMOS image sensors, FPGAs, and imaging SoCs, coupled with excellent problem-solving and customer-facing skills. This remote position will be based in North America, supporting customers and sales team with technical expertise and solutions.

Tasks
  1. Technical Support:

  • Provide pre-sales and post-sales technical support to customers, addressing inquiries related to vision systems, CMOS image sensors, FPGAs, and imaging SoCs.

  • Assist customers with system integration, troubleshooting, and optimization of imaging solutions.

  • Conduct on-site and remote technical training sessions for customers and partners.

  1. Application Development:

  • Collaborate with customers to understand their application requirements and develop tailored solutions.

  • Assist in the design, development, and testing of custom applications and solutions.

  • Provide technical guidance and support during the evaluation and implementation phases.

  1. Product Expertise:

  • Maintain in-depth knowledge of our product portfolio, including technical specifications, features, and benefits.

  • Stay updated on industry trends, emerging technologies, and competitive products.

  • Act as a technical liaison between customers, sales teams, and solution development teams.

  1. Customer Engagement:

  • Build and maintain strong relationships with key customers, ensuring high levels of customer satisfaction.

  • Conduct regular follow-ups with customers to ensure successful implementation and address any ongoing technical issues.

  • Gather customer feedback and insights to inform solution development and improvement.

  1. Sales Support:

  • Assist the sales team in identifying and qualifying new opportunities, providing technical expertise during the sales process.

  • Participate in trade shows, conferences, and industry events to showcase our products and solutions.

  • Develop and deliver technical presentations and demonstrations to prospective customers.

Requirements

Qualifications:

  • Bachelor’s degree in Electrical Engineering, Computer Engineering, or a related field (Master’s degree preferred).
  • Minimum of 5 years of experience in a field applications engineering role or similar, specializing in vision systems.
  • Extensive knowledge and hands-on experience with CMOS image sensors, FPGAs, and imaging SoCs.
  • Strong problem-solving skills and ability to troubleshoot complex technical issues.
  • Excellent communication and interpersonal skills, with the ability to explain technical concepts to both technical and non-technical audiences.
  • Self-motivated and capable of working independently in a remote setting.
  • Willingness to travel within North America as needed.

Preferred Qualifications:

  • Familiarity with software development and programming languages relevant to imaging systems.
  • Experience working in a customer-facing role with a proven track record of customer satisfaction.
  • Expertise in one or more imaging application areas, for example, machine vision, scientific imaging, IoT, embedded imaging, automotive imaging, AR/VR, etc.
Benefits
  • Be part of an innovative company at the forefront of imaging technology.
  • Work in a flexible and remote environment with opportunities for travel.
  • Competitive salary and benefits package.
  • Opportunities for professional growth and development.

Are you ready to bring your vision systems expertise to a broad range of customers and applications? Your job application will be reviewed by our experts in the imaging industry.

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