Eiten Tmt Support Specialist

Vor 7 Tagen

RamsteinMiesenbach, Deutschland General Dynamics Information Technology Vollzeit

Clearance Level Secret Category Systems Specialist Location Ramstein Air Base, Germany Onsite Workplace

**Requisition Type**:Regular****:
**Your Impact**:
Own your opportunity to work with the largest government agency in the nation. Make an impact by advancing the Department of Defense’s mission to keep our country safe and secure.

Transform technology into opportunity as a EITEN TMT Support Specialist with GDIT. A career in enterprise IT means connecting and enhancing the systems that matter most. At GDIT you’ll be at the forefront of innovation and play a meaningful part in improving how agencies operate.

At GDIT, people are our differentiator. As a EITEN TMT Support Specialist you will help ensure today is safe and tomorrow is smarter. Our work depends on EITEN TMT Support Specialist joining our team to Support the functionality and efficiency of the Tasking Management Tool (TMT), acting as the Tasking Management Tool (TMT) liaison between USAFE/AFAFRICA end-users and remote TMT Tier 3 support. *

HOW A TMT SUPPORT SPECIALIST WILL MAKE AN IMPACT

Provides technical support in the management of networks, software, hardware, configurations, and architectures.

Provides TMT on-site Tier 1 & 2 Help Desk support, as required.

Provides on-site TMT Deskside support, as required.

Creates and maintains dashboards and user views to provide appropriate data visibility.

Provides end-user training on new dashboards as necessary.

Creates customized reports, based on mission needs and administrator-selected attributes/thresholds, to control how and when reports are generated.

Ensures appropriate interaction with Senior Leaders and their staff(s).

Offers TMT classroom beginner, advanced and train-the-trainer training classes.

Manages TMT training delivery - configuring end users, classroom scheduling, registration, and training material distribution, as required.

Advises and assists with Business process automation.

Collaborates on business rules and SOP development.

Advises and assists with Strategic Communications.

Develops organization-specific cheat sheets, one-pagers and How-to Guides.

Provides on-site TMT upgrade support, as required.

Provides TMT refresher training, as required.

WHAT YOU’LL NEED TO SUCCEED:

- Education:A Bachelor’s degree from an accredited college or university with a curriculum or major field of study in computer science/systems, information systems/technology, engineering/engineering technology, software engineering/programming, management, natural sciences, social sciences, mathematics or business/finance.

Education and experience requirements may be substituted with:

2. No degree and eight years general experience of which at least six years is specialized experience.
- Required Experience: This position requires a minimum of four years experience, of which at least three years must be specialized.
- Required Technical Skills: DoDD 8570.01 IAT-II (e.g., CompTIA Security+ CE) required, and one of the following certifications:

- Microsoft MCP Windows 10
- Microsoft 365 Certified Modern Desktop Administrator Associate
- Security Clearance Level: Secret
- Required Skills and Abilities: knowledge of PC operating systems, e.g., DOS, Windows, as well as networking and mail standards and work on a help desk. General experience includes information systems development and other work in the client/server field, or related fields. Demonstrated ability to communicate orally and in writing and a positive customer service attitude
- Location: On Customer Site
- US Citizenship Required

TESA eligibility/certification required.

GDIT IS YOUR PLACE:

- Full-flex work week to own your priorities at work and at home
- 401K with company match
- Comprehensive health and wellness packages
- Internal mobility team dedicated to helping you own your career
- Professional growth opportunities including paid education and certifications
- Cutting-edge technology you can learn from
- Rest and recharge with paid vacation and holidays

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