Tourism Management Internship

vor 3 Wochen

Berlin, Deutschland Worldia Vollzeit

(English below)

**Quiénes somos**:
En Worldia nos encanta viajar y creemos que el viaje empieza mucho antes de llegar al destino, desde el momento en que se planifica el viaje. Somos un _touroperado_r con nuestra propia plataforma de viajes a medida, que facilita la planificación de viajes a las agencias de viaje. Hacemos que la planificación de viajes a la medida sea sencilla y atractiva, ofreciendo un sitio web fácil de usar, disponibilidad en tiempo real, tarifas atractivas, servicios de alta calidad, asesores expertos en destino, un servicio de atención al cliente de primera clase y más de 80 destinos.

**Contrato en prácticas**:
Buscamos un estudiante en prácticas para que nos ayude a mejorar la cartera de productos de Worldia y apoye a nuestros clientes en todos los procesos de planificación y ejecución de viajes.

**Tus tareas**:
Tus principales tareas se desarrollarán en torno a las tres áreas principales de Operaciones, Ventas y Producción. A continuación encontrarás un breve resumen de las principales tareas relacionadas con cada área:
Ventas:

- Contacto diario con agencias de viajes
- Respuesta a preguntas sobre productos específicos
- Creación de presupuestos
- Captación de nuevos clientes

Operaciones:

- Contacto regular con nuestros proveedores
- Tramitación de reservas con diversos proveedores
- Realización de procesos de reserva internos y externos
- Creación y revisión de documentos de viaje individuales

Producción:

- Ampliación de la cartera internacional de proveedores de Worldia
- Contacto regular con receptivos
- Creación de contenido
- Evaluación comparativa de precios
- Mejora de la calidad de los productos

**Tu perfil**:

- Buscas unas prácticas a tiempo completo (40h/semana) durante al menos 5-6 meses
- Vives en Berlín o estás dispuesto a trasladarte a Berlín.
- Eres hispanohablante nativo y tienes muy buenos conocimientos de inglés hablado y escrito.
- Tienes motivación, compromiso y ganas de conocer mejor el sector turístico.
- Trabajas de forma independiente, estructurada y orientada con altos estándares de calidad.
- No tienes miedo a contestar el teléfono y te gusta hablar con clientes

**Tus ventajas con nosotros**:

- Te ofrecemos una visión completa del trabajo en un touroperador en la industria del turismo
- Un entorno de trabajo joven en la industria del turismo con un gran potencial de desarrollo y la oportunidad de seguir trabajando para Worldia al final de tus prácticas.
- Condiciones de trabajo justas (tiene que ser un buen ajuste para ti y para nosotros).
- Esto también incluye un salario justo de 950 euros al mes Nuestra sede internacional cerca de Rosenthaler Platz - una ubicación fantástica en el centro de Berlín con su propia terraza en la azotea
- Beneficios como descuentos para tus propios viajes, descuento en el billete de transporte público, cupones libres de impuestos como salario mensual extra, cupones para almuerzos, descuento como socio del Urban Sports Club, etc.

**Who we are***:
At Worldia, we love to travel the world and we believe that the journey begins long before arriving at the destination, from the moment the trip is planned. We are an online tour operator with our own à la carte travel platform, which makes it easier for end customers and travel consultants to plan trips.We make tailor-made travel planning simple and attractive by offering an easy-to-use website, real-time availability, attractive rates, high-quality services, expert advisors, first-class customer service and over 80 destinations.

**The Internship**:
We are looking for you as an ambitious intern to help us improve the Worldia product portfolio and support our customers in every process of travel planning and execution.

**Your Tasks**:
Your main areas will evolve around the three main areas of Operations, Sales or Production. Below is a quick overview of the main tasks connected to each area:
Sales:

- Daily contact with travel consultants and end customers
- Answering of product-specific questions
- Creation of itineraries and offers
- Customer acquisition Sales and marketing of holidays

Operations:

- Regular contact with our product suppliers and partners
- Processing of bookings with various providers
- Carrying out internal and external booking processes
- Creation and revision of individual travel documents

Production:

- Expansion of Worldia's international supplier portfolio
- Regular contact with existing and potential new suppliers
- Content creation
- Performance and price benchmarking
- Improvement of product quality

**Your Profile**:

- You are looking for a full-time (40h/week) internship for at least 5-6 months
- You live in Berlin or are willing to move to Berlin.
- You are a native Spanish speaker, and you have very good written and spoken English skills.
- You are motivated, committed and keen to get to know the tourism industry better
- You work independently, in a structured manner and are oriented towards

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