Young Graduate Trainee in Process Performance

vor 2 Wochen

Darmstadt, Deutschland European Space Agency Vollzeit

**EUROPEAN SPACE AGENCY**

Young Graduate Trainee in Process Performance Analysis and Improvement

**Job Requisition ID**:18374**Closing Date**:7 March 2024 23:59 CET/CEST**Publication**:External Only**Vacancy Type**:Young Graduate Trainee**Date Posted**:8 February 2024- Young Graduate Opportunity in the Directorate of Operations-
- This post is classified F1 on the Coordinated Organisations’ salary scale.**Location**
- ESOC, Darmstadt, Germany**Our team and mission**
OPS-Q is the Product Assurance and Safety Office of the OPS directorate. It ensures quality at level of organisation (Quality Assurance) and at level of services and products (Product Assurance). A Quality Management System (QMS), integrated with an Information Security Management System (ISMS), allows for the certification of the OPS directorate against ISO9001 and ISO27001. The QMS and ISMS procedures drive the OPS staff in delivering the services of spacecraft operations and space safety, and in building and maintaining the infrastructure supporting such services.
-

**Field(s) of activity/research for the traineeship**
In the frame of a long-term work developed together with previous YGTs, you as new YGT will focus on completing the identification of performance measures for the processes of the OPS directorate. The guiding reference will be the Key Effectiveness Indicators already defined for some OPS processes, the available measuring and reporting tools (e.g. PowerBI), and the collected data from the past years.

The input will be the description of the remaining processes in QMS and ISMS and their day-to-day implementation by the OPS staff in the satellite missions, in space safety services and in the space infrastructure projects, operations and maintenance.

The output will be new Key Effectiveness Indicators to be added to the description of the QMS/ISMS process, their automatic measurement with the available tools and the collection of data from available records.
In parallel you will carry out an analysis on the collected data from existing processes and identify root causes for possible underperformance and proposed corrective actions. You will also review the processes for possible optimisation and/or digitalisation.

**Technical competencies**
Knowledge of relevant technical domains
Relevant experience gained during internships/project work
Breadth of exposure coming from past and/or current research/activities
Knowledge of ESA and its programmes/projects

**Behavioural competencies**
Result Orientation
Operational Efficiency
Fostering Cooperation
Relationship Management
Continuous Improvement
Forward Thinking

**Education**
You should have just completed, or be in the final year of your Master’ s degree in any technical or scientific discipline.

**Additional requirements**
You should have good interpersonal and communication skills and should be able to work in a multicultural environment, both independently and as part of a team.
It would be an asset to have skill on Microsoft 365, especially Power BI, basic Python knowledge, basic database knowledge and quality knowledge.
The working languages of the Agency are English and French. A good knowledge of one of these is required. Knowledge of another Member State language would be an asset.
During the interview motivation and overall professional perspective/career goals will also be explored.

**Other information**
- For behavioural competencies expected from ESA staff in general, please refer to the ESA Competency Framework.- For further information on the Young Graduate Programme please visit: Young Graduate Programme and FAQ Young Graduate Programme-
Member States, Associate Members or Cooperating States.

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