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Cafm & Maintenance Coordinator (M/F/d)

vor 4 Monaten


Frankfurt am Main, Deutschland NTT Global Data Centers EMEA GmbH Vollzeit

As our **CAFM & Maintenance Coordinator** at our site in **Frankfurt Rödelheim**, you will be responsible for the overall coordination of the site CAFM system and act as Key User for the CAFM system.

**Your responsibilities**
- Act as main point of contact for a small number of external vendors
- Schedule, monitor and supervise the activities of some vendors providing service on the site’s infrastructure, also critical infrastructure components
- Ensure that all works in the data center are performed according to an approved MOP or SOP
- Coordinate and manage maintenance notifications from vendors and report to clients as required
- Collate and review method statements and risk assessments and highlight any risks that are apparent from a business continuity perspective
- Support creating periodic client reports in line with agreed SLA’s and KPI’s, capturing all required data
- Organize regular business reviews with vendors and suppliers
- Ensure compliance with ISO, Security, Fire and Health & Safety related policies and procedures
- Ensure regular reporting on overall maintenance status to site manager
- Ensure all service partners and specialist sub contactors/vendors adhere to strict service guidelines, and maintain the SLA metrics required to support your site and our customers

**Your Profile**
- Several years of experience in operating and servicing data center specific technology and infrastructure but above market-known CAFM tools
- Educated to a degree level in a technical field or equivalent work experience
- Comfortable working through ambiguity, bringing clarity and control in a dynamic environment
- Strong thinking in processes (knowledge of ITIL Best Practices is an advantage)
- Very good written and spoken knowledge of German and English
- Administrative experience with excellent attention to detail
- Good numerical and literacy skills and high levels of computer literacy
- Excellent organisational skills with the ability to prioritise
- Good analytical/ problem solving skills