Quality Specialist

At Dow, we believe in putting people first and we’re passionate about delivering integrity, respect and safety to our customers, our employees and the planet.

Our people are at the heart of our solutions. They reflect the communities we live in and the world where we do business. Their diversity is our strength. We’re a community of relentless problem solvers that offers the daily opportunity to contribute with your perspective, transform industries and shape the future. Our purpose is simple - to deliver a sustainable future for the world through science and collaboration. If you’re looking for a challenge and meaningful role, you’re in the right place.

About you and this role

We are looking for Quality Specialist in Ahlen, Germany. As Quality Specialist you will be leading and executes various aspects of the site quality program to enable the facility to profitably meet customer and product regulatory requirements. Your role enhances front line knowledge and accountability for quality across key roles and promotes a customer-focused culture within the site. You require conceptual knowledge of theories, practices, and procedures within a job discipline.

Responsibilities
- Implements and maintains the site quality program
- Provides an effective interface between customers and the plant to ensure consistent high quality service to customers. Represents the customer in internal discussions.
- Acts as plant interface in cross-functional relationships, services and flow of information between the plant and the customer, and functions related to the product quality/regulatory requirements related to the quality management system.
- Monitors effectiveness of the quality management system and identifies improvement opportunities to enhance productivity of system elements.
- Generates quality data to drive product quality improvements.
- Leads plant and/or site-level (includes cross-functional) management of change activities related to product quality.
- Ensures plant Operating Discipline system, procedures and guidelines meet quality system requirements, as appropriate and serves as element focal point for the quality requirements of the Operating Discipline Management System.
- Trains and provides guidance to plant and other roles that impact product quality on customer and product regulatory requirements, and the use of supporting quality tools and processes to achieve plant and business goals.
- Identifies and leads product quality improvement opportunities and problem-solving efforts at the plant level, as determined through data analysis, customer feedback, continual improvement projects, and other quality-related programs.
- Leads improvements to Quality Management System including documentation of optimized processes.
- Participates in customers Audits of the Quality Management System.
- Follow-up to customer questions and complaints with other functions
- Introduction of new products (quality aspects)
- Identify and leads reduction in Analysis Time, Batch Corrections and Off Spec batches together with other functions.
- Manages the plant quality system audit program and conducts internal and third party audits, in conjunction with Business strategies, leveraging findings to drive continual improvement.

Qualifications
- Master’s degree relevant to chemistry, quality management or manufacturing.
- Less than 3 years of professional working experience
- Good working knowledge of English and German.

Benefits - What Dow offers you

We invest in you.

Dow invests in total rewards programs to help you manage all aspects of you: your pay, your health, your life, your future, and your career. You bring your background, talent, and perspective to work every day. Dow rewards that commitment by investing in your total wellbeing.

Here are just a few highlights of what you would be offered as a Dow employee:

- Equitable and market-competitive base pay and bonus opportunity across our global markets, along with locally relevant incentives.
- Benefits and programs to support your physical, mental, financial, and social well-being, to help you get the care you need...when you need it.
- Competitive retirement program that may include company-provided benefits, savings opportunities, financial planning, and educational resources to help you achieve your long term financial-goals.
- Employee stock purchase programs (availability varies depending on location).
- Student Debt Retirement Savings Match Program (U.S. only).
- Robust medical and life insurance packages that offer a variety of coverage options to meet your individual needs. Travel insurance is also available in certain countries/locations.
- Opportunities to learn and grow through training and mentoring, work experiences, community involvement and team building.
- Workplace culture empowering role-based flexibility to maximize personal productivity and balance personal needs.
- Competitive yearly vacation allowance.
- Paid time off for new parent