Customer Care Specialist

vor 2 Wochen

Plattling, Deutschland Strativ Group Vollzeit

**Customer Care Specialist - Energy Storage/Power**

Strativ is partnered with one of the world’s leading Testing, Inspection & Certification companies. Making the world a better, safer, and more sustainable place is our client’s philosophy and has been their mission for more than 100 years. With a global presence and offices across Europe, Asia, and North America, the company tests, inspects, and certifies within a wide range of industries to meet the requirements for performance, safety, and ecological impact. Recently, the company built a state-of-the-art facility with some of the world's most advanced machinery and software.

The Customer Care Specialist is an essential addition to support the current portfolio of customers on a national and international level for the Energy Storage/Power sector. This role will be focused on managing customer issues and complaints alongside assisting with the development of accounts.

**Responsibilities**:

- Support the customer service and commercial team throughout their processes nationally and on a global scale to achieve company and revenue objectives.
- Communicate and work effectively with key stakeholders from key accounts.
- Manage customer requests and resolve issues, including proposal preparations and tracking quotes until an order has been placed.
- Ensure data regarding customers is maintained and accurate within the CRM system.
- Proactively showcase the client’s portfolio of services to customers in collaboration with various departments.
- Attend networking events including trade shows and client events.

**Experience**:

- 1-5 years’ experience in Sales or Customer Care or Customer Service.
- BSc preferred but not essential.
- Proven extensive experience with Account Management and Customer Service.
- Understanding of Standards, IEC standards preferred.

Ability to commute/relocate:

- Plattling: Reliably commute or planning to relocate before starting work (required)

Work Location: One location

  • Customer Care Specialist

    vor 2 Stunden

    Plattling, Deutschland CSA Group Vollzeit

    Employment Status: Regular Time Type: Full time BUILDING A WORLD CLASS TEAM STARTS WITH YOU At the heart of CSA Group is a vision: making the world a better, safer, more sustainable place. It's been part of our mission for nearly one hundred years: from the first engineering standard for railway bridges developed in 1919, to more than 3,500 standards,...

  • Customer Care Specialist

    vor 2 Wochen

    Plattling, Deutschland CSA Group Vollzeit

    Employment Status: Regular Time Type: Full time BUILDING A WORLD CLASS TEAM STARTS WITH YOU At the heart of CSA Group is a vision: making the world a better, safer, more sustainable place. It's been part of our mission for nearly one hundred years: from the first engineering standard for railway bridges developed in 1919, to more than 3,500 standards,...

  • Customer Care Specialist

    Gefunden in: Talent DE C2 - Vor 6 Tagen

    Plattling, Deutschland CSA Group Vollzeit

    Employment Status: Regular Time Type: Full time BUILDING A WORLD CLASS TEAM STARTS WITH YOU At the heart of CSA Group is a vision: making the world a better, safer, more sustainable place. It's been part of our mission for nearly one hundred years: from the first engineering standard for railway bridges developed in 1919, to more than 3,500...

  • Customer Care Specialist

    Gefunden in: Talent DE C2 - Vor 5 Tagen

    Plattling, Deutschland CSA Group Vollzeit

    Statut d'emploi: Permanent Type d'heures: À temps plein Nous avons besoin de vous pour former une équipe de calibre mondial Les activités du Groupe CSA reposent sur l’atteinte d’un idéal : rendre le monde meilleur, plus sûr et plus durable.Cet ideal est au coeur de notre mission depuis 1919, année où nous avons élaboré notre première...

  • Specialist, Quality Systems and Processes

    Gefunden in: Talent DE C2 - vor 3 Wochen

    Plattling, Deutschland CSA Group Vollzeit

    Employment Status: Regular Time Type: Full time BUILDING A WORLD CLASS TEAM STARTS WITH YOU At the heart of CSA Group is a vision: making the world a better, safer, more sustainable place. It's been part of our mission for nearly one hundred years: from the first engineering standard for railway bridges developed in 1919, to more than 3,500...

  • Specialist, Quality Systems and Processes

    Gefunden in: Talent DE C2 - vor 2 Wochen

    Plattling, Deutschland CSA Group Vollzeit

    Statut d'emploi: Permanent Type d'heures: À temps plein Nous avons besoin de vous pour former une équipe de calibre mondial Les activités du Groupe CSA reposent sur l’atteinte d’un idéal : rendre le monde meilleur, plus sûr et plus durable.Cet ideal est au coeur de notre mission depuis 1919, année où nous avons élaboré notre première...