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Front of House Agent
vor 5 Monaten
What is required?
- Experience in hospitality is a plus
- Good knowledge of customer relations
- Willing to perform various hospitality related tasks
- Good command of the German and English language
- Venturous, humble, helpful and approachable
What will you get?
- €2.200 - €2.600 gross per month (based on fulltime contract)
- 40-hour working week
- 25 vacation days
- Access to Marriott's Digital Learning Zone and in-house training opportunities
What will you do?
- **20%** Helping guests and creating positive experiences
- **20%** Managing hotel room inventory and checking guests in/out
- **20%** Operating food and beverage outlets
- **20%** Cleaning, restocking, taking deliveries and organizing BOH areas
- **20%** Promoting and supporting the Moxy brand and the Marriott Bonvoy loyalty program
**Vacancy**:
As a Front of House Agent at Hotel Co 51, you are responsible for helping guests and creating positive experiences for them during their stay. During a shift, you have multiple roles - from Front Desk Attendant to Bartender and Chef - and you perform a number of different tasks.
If you work at the front desk, you help guests check in and out at the reception. You also promote and support the Moxy brand and the Marriott Bonvoy loyalty program to guests, and manage the hotel room inventories, bills and payments according to the regulations. Furthermore, you perform tasks at the bar or the Back of House. For example, you prepare various meals and beverages for the guests and serve them in a hospitable way. In addition, you clean, tidy, restock, take deliveries and organize Back Of House areas: parts of, for example, the restaurant that guests will not interact with or see during their dining experience.
- If you enjoy providing customer care and being hospitable, and you are able to perform various tasks during a shift, then this is the job for you._
