Commercial Support

For our client - the Hempel Group is a leader in the production and sale of industrial paints, we are looking for (Junior) **Commercial Support Representative** to support our Sales department and handle requests from our customers.

**Responsibilities**:

- Managing of the price list (in cooperation with Commercial Excellence) and documentation (ensuring adhering to Authority Matrix, archiving)
- Processing and managing quotations and specifications
- Working in CRM includes creating opportunities, creating Heets, creating Attests
- Identify and communicate sales leads in CRM
- Providing support to customers (product advices and setting-up accounts)
- Ensure high level of customer master data
- Supporting and working closely on projects with Sales team
- Handling Service Level Agreements & Field Service Management

**Qualifications**:

- Bachelor or Master Degree in Finances, Engineering or relevant area
- Min. 2 years of experience in Customer Service or Sales Support position
- Experience in coating industry would be a plus
- Excellent English and German skills - written and spoken
- Well rounded Excel Skills including Microsoft Office package
- Good CRM & ERP (D365, SAP, other databases) skills

**Competences**:

- **Fluent German and English**:

- Ability to handle multiple tasks
- Quick-learner and collaborative
- Excellent time management and organizational skills
- Customer and results-oriented mindset

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Ability to commute/relocate:

- 25421 Pinneberg: Reliably commute or planning to relocate before starting work (required)