Customer Lead Retail
vor 3 Wochen
**Customer Lead Retail (m/w/d)**:
**In Short**:
- Munich, Hamburg, Berlin, Dresden, Stuttgart
- Ability to travel to clients
- Fluent in German and English both verbally and written
**General Purpose**:
- As Customer Lead Retail you are the central point of contact for one of our key clients. In your role you are responsible to build, develop, and maintain strong trusted relationships with our clients to support their digital success. You ensure customer satisfaction by anticipating the client’s needs and guiding them through the entire journey to the next level of digitalization. Specifically working in the Retail industry, you will be responsible for a client in the areas of food, fashion, cosmetics, sporting goods, furniture, and electronics. You collaborate closely with the MMS executive board and develop models for successful customer relationships in our customer success network.**Key Responsibilities**:
- Take responsibility for key clients and build up strong and trusting customer relation
- Advice clients at management level on strategy development and provide impulses for concrete digitalization opportunities
- Build up deep understanding of the client and its needs and develop the MMS product portfolio respectively
- Ensure customer’s satisfaction with our products/services and identify new business opportunities through cross-, and upselling
- Resolve client’s issues and complaints and anticipate challenges and improvement potentials
- Coordinate, connect, and support the MMS teams at the client site
- Support approaching the retail industry through own expertise and industry knowledge
**Knowledge skills & experience**:
- 3+ years experience as sales manager/key-account manager in the retail industry
- Digitalization expert in the retail industry
- Creative, energetic and convincing communicator that can demonstrate the competitive advantages stemming from digitalization
- Outstanding networking and communication skills (verbal & written)
- Excellent presentation and story-telling skills
- Team-player with positive mindset and result-orientation
- Bachelor’s degree in relevant field; Master’s degree preferred
**Benefits**:
- Motivated team of retail
- and digitalization enthusiasts
- Trust-based working hours
- Mobile working possible throughout Germany
- Extensive range of available training courses
- Business trips - Travel time is working time
- WE BRING TALENTS TOGETHER TO PLAY EXTR...
- **
ITbawü.de-FF
-
VP - Sales and Customer Success
vor 4 Wochen
Leinfelden-Echterdingen, Deutschland Shaper Tools GmbH VollzeitAbout this Role Headquartered in San Francisco, California, with offices in Stuttgart, Germany, Shaper was founded in 2012 with a mission of making precision cutting easy and accessible to craftspeople everywhere. In pursuit of that goal, Shaper developed Origin, the world's first handheld CNC router. Today, Shaper supports thousands of woodworkers and...
-
VP - Sales and Customer Success
vor 4 Wochen
Leinfelden-Echterdingen, Deutschland Shaper Tools GmbH VollzeitAbout this RoleHeadquartered in San Francisco, California, with offices in Stuttgart, Germany, Shaper was founded in 2012 with a mission of making precision cutting easy and accessible to craftspeople everywhere. In pursuit of that goal, Shaper developed Origin, the world's first handheld CNC router. Today, Shaper supports thousands of woodworkers and...
-
VP - Sales and Customer Success
vor 4 Wochen
Leinfelden-Echterdingen, Deutschland Shaper Tools GmbH VollzeitAbout this RoleHeadquartered in San Francisco, California, with offices in Stuttgart, Germany, Shaper was founded in 2012 with a mission of making precision cutting easy and accessible to craftspeople everywhere. In pursuit of that goal, Shaper developed Origin, the world's first handheld CNC router. Today, Shaper supports thousands of woodworkers and...
-
Industry-CTO Retail, Logistics
vor 2 Wochen
Leinfelden-Echterdingen, Deutschland T-Systems International GmbH VollzeitAufgabe Als Industry-CTO Retail, Logistics & Services/ Industry Lead Architect repräsentierst Du die T-Systems als starken IT-Provider und Digitalisierungspartner bei unseren Kunden mit Fokus auf die DACH-Region. Hierbei unterstützt Du unsere aktuellen und künftigen Kunden im Bereich IT-Modernisierung & Digitalisierung und bringst die...
-
Employee Project Lead Payment Services
vor 23 Stunden
Leinfelden-Echterdingen, Deutschland Daimler Truck Financial Services GmbH VollzeitTasks As Daimler Truck Financial Services, we are one of the largest financial and mobility services companies in the commercial vehicle industry and a fully integrated division of the globally operating Daimler Truck AG. We simplify our customers' business with a wide range of tailored financing and service solutions and support them on the road to...
-
Kommunikator Social Media Mercedes-benz Trucks
Vor 2 Tagen
Leinfelden-Echterdingen, Deutschland Daimler Truck AG Vollzeit**Aufgaben**: Willkommen bei Daimler Trucks and Buses! Wir streben stets danach all jene voran zu bringen, die die Welt in Bewegung halten. Transport ist das Rückgrat unserer Wirtschaft und des modernen Lebens. Ohne Transport könnten Fabriken nichts mehr produzieren, Supermärkte hätten keine Produkte zu verkaufen und Reisen wäre für Menschen...
-
Working Student
Vor 3 Tagen
Leinfelden-Echterdingen, Deutschland OPT Machine Vision GmbH VollzeitComputer vision is an exciting market with a lot of interesting problems to solve or make efficient. For example, automatic inspection or template identification. At OPT Machine vision GmbH, the engineering team is an enthusiast group focused on solving computer vision problems. We develop new algorithms for our product SDK SciVision and SciSmart in our R&D...
-
Head of Design
vor 23 Stunden
Leinfelden-Echterdingen, Deutschland SL Rasch GmbH VollzeitWe offer you an international environment in which you can grow with us and encourage open communication and creative thinking through short decision-making processes. An attractive and fair salary package as well as additional benefits such as a company pension scheme, regular team events and company yoga are self-evident for us. We also offer you a high...
