Service Coordinator

**ISRA VISION** is a leading provider of industrial image processing technologies with more than 1,200 employees across 25 locations worldwide.

innovative and intelligent industrial solutions ranging from surface inspection to software-controlled robotics systems for smart factory automation.

We have been driven by passion, commitment, and diversity for over 35 years.

Join our global team at our **Herten **location

**Tasks**:

- Creation and assignment of cases in Sales Force
- _ Planning, coordination and support of field service personnel_
- Documentation of visit reports
- Interface to Engineering, R&D, etc.
- Securing availability of tools incl. its maintenance and inspection
- Maintaining competence matrix of personnel
- Coordination of internal training and required certificates for field service personnel

**Responsibilities**:

- Successfully completed training as a technician, mechatronics technician or completed engineering degree (e.g. automation technology, electrical engineering, mechanical engineering, machine vision or computer science)
- Experience in the area of service, ideally in the sectors of special machine construction (mechanically/electronically complex machines), plant construction and/or automation solutions
- Convincing with flexibility and resilience, an independent working style and bring along a high level of teamwork-orientation
- Thriving on personal responsibility and being customer-oriented
- Very good written and spoken German and English skills

What you can expect from us:

- Be part of a fast-growing technology and market leader, as part of the global Atlas Copco Group
- Independent work in committed international teams
- Extensive opportunities for continued development
- Distinctive work-life balance culture to balance career and family life
- Competitive employee incentives

Join our team

**Diverse by nature and inclusive by choice**
Bright ideas come from all of us. The more unique perspectives we embrace, the more innovative we are. Together we build a culture where difference is valued and we share a deep sense of purpose and belonging.