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Ict Intern
vor 4 Monaten
**LOCATION**:
Bonn, GERMANY
**TYPE OF CONTRACT**:
Internship
**STARTING DATE**:
01-Mar-2024
**APPLICATION DEADLINE**:
18-Feb-24 (Midnight New York, USA)
**POST LEVEL**:
Intern
**DURATION OF INITIAL CONTRACT**:
6 Months
**TIME LEFT**:
13d 14h 54m
**LANGUAGES REQUIRED**:
English
**EXPECTED DURATION OF ASSIGNMENT**:
6 Months
**Background**:
**BACKGROUND**:
The United Nations Volunteers (UNV) programme is the UN organization that contributes to peace and development through volunteerism worldwide. Volunteerism is a powerful means of engaging people in tackling development challenges, and it can transform the pace and nature of development. Volunteerism benefits both societies at large and the individual volunteer by strengthening trust, solidarity and reciprocity among citizens, and by purposefully creating op-portunities for participation. UNV contributes to peace and development by advocating for recognition of volunteers, working with partners to integrate volunteerism into development programming, and mobilizing an increasing number and diversity of volunteers, including ex-perienced UN volunteers, throughout the world. UNV embraces volunteerism as universal and inclusive and recognizes volunteerism in its diversity as well as the values that sustain it: free will, commitment, engagement and solidarity.
UNV engages over 9,450 volunteer assignments annually. With an average age of 34 years and the requisite professional skills and qualifications of some with 5 to 10 years relevant ex-perience. The majority come from developing countries themselves. Roughly one half of UN Volunteers served in their own countries, with the other half carrying out international assign-ments. The financial equivalent of programme activities exceeds US$ 235 million annually.
UNV is headquartered in Bonn, Germany and has approximately 120 staff positions - with a large presence in Bonn and some positions with different UN peacekeeping and political mis-sions, and in other Headquarters locations (e.g. New York and Tokyo) and Regional Offices (Nairobi, Dakar, Bangkok, Panama, Istanbul, and Amman).
**Duties and Responsibilities**:
**DUTIES AND RESPONSIBILITIES**
Under the overall guidance of the ICTS Infrastructure Team Leader, the Intern will support the unit as follows:
- Develop Standard Operating Procedures (SOPs) for the team by interviewing team members and business units about workflow procedures.
- Support team to retire legacy systems by interviewing stakeholders using such systems.
- Attend team meetings and compile action points.
- Assist other assigned activities within the ICT Unit, as necessary.
- Update the ICT Unit workplan deliveries.
- Provide trainings and webinars
- Run surveys on UNV staff and cost-recovery partners’ feedback.
- Lead asset disposal exercise
- Perform helpdesk tier one support as needed.
Learning opportunities
- General understanding of the work and mission of the UNV programme, and of volun-teerism’s contribution to peace and development effectiveness.
- Insight and hands-on experience in UNV’s broad range of operational ICT activities.
- Insight and hands-on experience in volunteer management; and
- Become more familiar with working in an International Organization and in a multicul-tural environment.
**Competencies**:
**COMPETENCIES**
- Client orientation: Ability to respond timely and appropriately with a sense of urgency, provide consistent solutions, and deliver timely and quality results and/or solutions to fulfil and understand the real customers' needs
- Adapt with agility: Be flexible in handling change, and adopt new ideas, approaches and ways of working; seamlessly adapt to working within new situations or contexts, with new people, and in different ways
- Learn continuously: Actively pursue opportunities for learning and self-development professionally and personally
- Engage with partners: Act in a way that demonstrates empathy and emotional intelligence, showing consideration for the needs and feelings of others
**Required Skills and Experience**:
**REQUIRED SKILLS AND EXPERIENCE**
**Education**:
- Be enrolled in a graduate school programme (second university degree or equivalent, or higher) in fields such as Communications, Marketing, Social Sciences or related disciplines;
- Be enrolled in the final academic year of a first university degree programme (minimum Bachelor’s level or equivalent) in these disciplines;
- Have graduated with a university degree (as defined above), and, if selected, must start the internship within one-year of graduation.
- Be enrolled in a postgraduate professional traineeship program and undertake the internship as a part of this program.
**Experience**:
- Strong interest in development cooperation and in the work of the United Nations Volunteers programme.
- Excellent oral and written communications skills as well as proficiency in MS Office (Word, Excel, PowerPoint) is required.
- Interest and experience in volunteering is
