(Senior) Product Designer, Consumer

Vor 3 Tagen

Berlin, Deutschland Flink Vollzeit

Company Description

We are Flink - your online supermarket revolutionising the way you do your grocery shopping. With a wide selection of over 2,400 high-quality products, we aim to deliver to your door within minutes. We put our customers first and ensure all products delivered are fresh and nutritious. In addition to this, we are able customise our national assortment to be able to offer you unique local products in every city. Our delivery hubs are located in densely populated inner city locations and we strive to be sustainable by delivering on electric bikes and using packaging that can be recycled.

Founded by experienced e-commerce professionals and backed by some of the most renowned investors in Europe, we are growing rapidly and have a great hunger to continuously challenge ourselves. We pride ourselves in being an inclusive and equal opportunities employer with a diverse and multicultural team. If you want to be part of this exciting journeyread on.

As part of our rapidly growing product & design team, you will shape and optimise the user experience for how customers find and buy everyday essentials, and discover new local products.

As a **(Senior) Product Designer (M/F/d)**, you will work with a cross-functional team to design frictionless experiences for Flink customers. If you are comfortable facilitating user research studies and team workshops, plus have experience working with design systems, that’s even better You’ll join a product design guild of passionate product design specialists who excel in their respective areas and enjoy continuous learning, autonomy, and the opportunity to impact the product in a meaningful way. You’ll collaborate with your cross-functional product development team throughout the design process, nurturing shared ownership and sharing stories from insight to impact.

The Cart & Checkout Team is responsible for maintaining a secure and efficient checkout flow for the Consumer App/Web. In this role, you will be responsible for evolving the checkout experience by working closely with product managers, engineers, marketing and research. We are looking for a detail-oriented product designer who enjoys digging into complex systems and has a love for iterative design.

**Job Description**:
Discovery phase
- Facilitate cross-discipline brainstorms to identify assumptions and learning opportunities
- Partner with UX Research and Data Analytics specialists to develop a deep understanding of your users’ behaviours, attitudes, and challenges

Definition phase
- Outline problems to be solved, partnering with product leaders to prioritise high-impact product opportunities and scope opportunity overviews with relevant insights.

Ideation phase
- Facilitate solution ideation, guiding the team through the opportunity and insights
- Turn ideas into testable solutions and interactive prototypes
- Outline hypotheses and learning opportunities to guide user testing plans
- Synthesise observations and user feedback and iterate
- Solution phase
- Design the end-to-end solution across platforms, including edge cases, errors and accessibility, using our design libraries to champion consistency and creativity
- Share solution design with your cross-discipline team, exploring risks, dependencies, effort, and welcome feedback

Delivery phase
- Partner with product leaders to outline scope, roll-out plan, data experiments and tracking points inline with your solution hypotheses
- Collaborate with engineers, data analysts and other product designer specialists to deliver creative, innovative and measurably successful solutions to market

**Qualifications**:

- You have 3+ years of experience working as a UX/Product Designer for a consumer-facing product
- You have a portfolio sharing your product design process with outcomes
- You're a strong communicator and nurture collaborative relationships
- You’re excited to own design solutions from discovery to impact
- You love to tell stories to inspire valuable and impactful product changes
- You have experience planning & participating in user research
- You have experience facilitating collaborative sessions

Additional Information
- A cool discount off your personal Flink orders, be the first to test out new products
- A €1000 annual L&D budget as well as career coaching options to ensure you have plenty of opportunities to learn, grow and achieve your goals
- Unlimited access to an e-learning and development platform, MyAcademy, including online German courses
- Attractive company pension options
- Online discounts with Corporate Benefits and Future Bens
- 26 days of vacation, +1 day every year up to a maximum of 30 days
- A unique opportunity to be an early bird and have an impact on our strategy & growth
- A steep learning curve, the possibility of working in an energised and dynamic team within a fast-paced environment
- For Berlin: A newly renovated and spacious, dog-friendly HQ in the heart of Mitte - lots of delicious lunc

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