Education Specialist
vor 6 Monaten
Company Description
**Who We Are**:
Interested in joining our team? Here is some more information about us Momentus provides industry-leading event and venue management software to customers in over 50 countries around the world, serving thousands of customers that power millions of events. In the age of digital transformation, our comprehensive platform offers event professionals leading-edge SaaS technology that provides a 360 view of their business, allowing them to cut costs, save time, and increase revenue. Momentus is used for top shows from across the world, famous museums, global convention centers, performing arts venues, professional sports arenas, and other unique events. Our client list includes The Apollo Theatre, Mercedes-Benz Stadium, Harvard University, Portland'5 Centers for the Arts, the Javitz Center, and St. Louis Art Museum. Some of our global clients include: ExCel London, Museum of Contemporary Art Australia, the Porsche Experience Center in Germany and the Sydney Opera House.
Surround yourself with highly motivated co-workers that push you to be your best each day. Momentus offers the career opportunities and fast-paced, exciting environment of a growth company where you can make a direct impact on our product and customers.
**Job Description**:
Job Overview:
Momentus Technologies is looking for a full-time Education Specialist.
The Education Services team is looking for a full-time Education Specialist. Education Specialists work across our resources and products: creating and updating the knowledge base, developing content for online self-paced courses, and developing and presenting live trainings. Larger projects tend to be topic-based, with the Specialist deciding what the best resources would be to address this topic and then creating them. Education Specialists have product knowledge but also collaborate with the product and professional services teams to take advantage of their deep knowledge of the product and its value.
Responsibilities and Duties
- Maintain the product knowledge base, which consists of how-to, reference, and explanatory article. This includes updates due to releases and responding to feedback from clients and staff.
- Develop content for new self-paced online courses and maintain existing ones.
- Develop and present periodic live trainings (webinars, “office hours” panel discussions, and virtual instructor-led trainings).
- Stay up to date on how our clients use the product by attending sales demos, shadowing implementations, and taking advantage of other opportunities to learn.
- Other responsibilities as assigned.
**Qualifications**:
What makes you a great fit for this role?
- You can explain complex concepts to people both in writing and orally. You listen, figure out where the learning block is, and reframe your explanations as needed.
- You are able to manage multiple tasks/projects at once and are able to pivot as needed.
- You have knowledge of at least one Momentus platform (Enterprise and/or Elite).
- An understanding of education concepts: information architecture, learning design, curriculum development, and so on.
- Excellent proofing and editing skills.
- Experience developing content for online self-paced courses.
- Experience using online meeting and webinar software.
- Experience in recording and editing videos which explain and demonstrate software.
Additional Information
**What’s** **in it for you?**
- ** International**:
- 450 staff members originating from 30 countries and speaking 20 languages collaborate in a flat hierarchy structure.
- ** A career that works for you** - Flex Time and Work from Home options
- ** Personnel Development**:
- Internal and external development opportunities
- ** Feedback-culture**:
- Annual reviews, department meetings and 1-on-1's, working in a team of smart, yet down-to-earth colleagues who challenge you to be your best everyday
- ** Onboarding**- individual onboarding for every new staff member
- ** Social** - Annual company and staff donation event for regional social projects
We cultivate a culture of inclusion for all employees that respects their individual strengths, views, and experiences. We believe that our differences enable us to be a better team - one that makes better decisions, drives innovation and delivers better business results.
Momentus is an equal opportunity employer and does not discriminate based on race, religion, national origin, age, sex, gender identity, disability, sexual orientation, marital status, or any other basis protected by law.
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