Sales Order Management Specialist

vor 4 Wochen


Munich, Deutschland Dynatrace Vollzeit

Company Description

**Job Description**:
The Order Management team is responsible for order generation and final quote approval for Dynatrace customers and partners in EMEA in line with company policy.

This role will primarily focus on the DACH market so we are looking for a German speaker, this role can be based in the UK or in Europe.

**Responsibilities**:

- Work as part of a team of the Order Management team that supports the EMEA sales team
- Be the point of contact for a specified sales team within EMEA to collate details required for current sales opportunities
- Review and approve quotes for Sales to self-generate standard order forms
- Create non-standard order forms in line with company policies
- Ensure order forms are prepared in a timely and accurate manner to meet tight sales deadlines
- Work with Manager and Legal to review and approve revisions to order forms requested by Customers or Partners
- Ensure all paperwork is received (order forms, purchase orders, etc.) and matches the approved quote upon contract execution
- Ensure all sales orders are processed in Salesforce and shipment of products is done in a timely manner
- Share best practices and ensure compliance with company internal policies and processes
- Assist with SOX audits and process reviews when required

**Qualifications**:
**What we’re looking for**:

- Experience with Global Enterprise software and services sales orders
- Experience in Order Management / Contract Management
- A dynamic, flexible individual capable of working in a fast-paced sales environment
- Individual accountability and execution
- Excellent attention to detail
- Self-starter with a pro-active approach
- Ability to work with multiple teams involved in the sales cycle simultaneously
- Excellent verbal & written communication skills
- Ability to communicate at all levels of working relationships
- Ability to navigate ambiguity and drive towards effective decision making
- Advanced MS Word and Outlook, Intermediate MS Excel and Adobe
- Experience with Salesforce and Salesforce CPQ
- Fluent / native German

Additional Information
**What's in it for you?**
- A one-product software company creating real value for the largest enterprises and millions of end customers globally, striving for a world where software works perfectly.
- Working with the latest technologies and at the forefront of innovation in tech on scale; but also, in other areas like marketing, design, or research.
- Working models that offer you the flexibility you need, ranging from full remote options to hybrid ones combining home and in-office work.
- A team that thinks outside the box, welcomes unconventional ideas, and pushes boundaries.
- An environment that fosters innovation, enables creative collaboration, and allows you to grow.
- A globally unique and tailor-made career development program recognizing your potential, promoting your strengths, and supporting you in achieving your career goals.
- A truly international mindset with Dynatracers from different countries & cultures all over the world, and English as the corporate language that connects us all
- A culture that is being shaped by the diverse personalities, expertise, and backgrounds of our global team.



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