Mobile Service Technician
vor 3 Wochen
**Spheara, a Motivate Transnational company, is expanding our business into Germany**
**About Us**
Spheara is a mobile, light-electric vehicle shop concierge service and a contracted vendor for maintenance and repair. Our goal is to keep our delivery clients riding and delivering longer, by providing exceptional service with convenience. We focus on preventative maintenance and repairs for numerous corporate clients.
As an entity, we are professional, agile, and innovative, working on the cutting edge within the micromobility sector. We are looking for people excited to be an integral part of our expansion.
Is this you?
- You are a mechanic and repair expert and enjoy motorized repair work
- You describe yourself as an outgoing and motivated self-starter
- You take pride in your work and delivering exceptional customer service
- You are excited to get in on the ground floor of a new business venture
If the answer is yes, then we have your next career opportunity
Spheara seeks to hire a **Mobile Service Technician** who will be responsible for providing best-in-class customer service while performing repairs on various light electric vehicles (LEVs), including e-moped scooters, electric trikes, and delivery trailers. The right person for the job will be comfortable working autonomously at on-site customer remote locations.
**About the Position**
- Provide an incredible customer experience under all conditions - professional and conversational while providing maintenance and repair services
- Perform assembly, inspection, repair, and complete overhaul on e-bikes and various light electric vehicles
- Document customer interactions and service/repairs including productivity and satisfaction levels, as well as any issues that need escalation.
- Invoice client repairs in both real-time and on a monthly cycle
- Accurately manage inventory levels
- Work unsupervised in remote locations with a high level of productivity
- Travel regularly within Germany, as well as other countries within the European Union and the United Kingdom as needed, to provide services to customers
**About You**
- You bring expertise with previous experience as a mechanic in a high-volume environment who can quickly become proficient in servicing customized e-bikes and various light electric vehicles
- You demonstrate strong written and verbal communication skills, fluency in English, active listening to customers, and a high attention for detail and follow-through
- You exhibit a strong work ethic and internal drive with the ability to work remotely and autonomously with a high level of productivity and self-accountability
- You value safety in all activities, following all safety regulations and procedures
- You can safely and comfortably driving a vehicle, e-bike or e-trike with cargo trailer throughout and among busy metropolitan areas with a valid driver’s license with a clean driving record
- You can demonstrate the ability to lift and carry to 75 pounds, reach, stoop, bend, kneel, stand, and walk for extended periods throughout the workday
- The above description is not intended to be a comprehensive list of all duties, responsibilities, or qualifications associated with the role. All employees may be required to perform duties outside of their normal responsibilities to accomplish Spheara’s (dba Motivate TransNational) mission._
Pay: 40,000.00€ per year
Ability to commute/relocate:
- München: Reliably commute or planning to relocate before starting work (required)
**Language**:
- English at a professional level (required)
Expected Start Date: 15/03/2023
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