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Sales Assistant

vor 4 Monaten

Berlin, Deutschland Zalando Vollzeit

**THE ROLE & THE TEAM**

As Sales Assistant (all genders) (**15h, 20h, 30h per week**) you would be part of our fashion service team, which creates the perfect shopping experience for our customers with a good overview and attention to detail.

**INCLUSIVE BY DESIGN**

**WHY YOU SHOULD BE INTERESTED**
- You will greet our customers with a smile, be helpful and have a positive attitude. Your service and positive attitude will make customers look forward to their next visit with us.
- As a real team player, you are always there to support your colleagues and ensure smooth processes between the salesroom and the warehouse every day.
- Both on the shop floor and in the fitting room, you are responsible for ensuring that our customers always find a well-stocked and attractive store that invites them to shop.
- You handle all of our checkout processes professionally and efficiently, process complaints and returns in no time at all and, as the last impression of the customers, ensure a great shopping experience.
- You identify with Zalando and our corporate goal of making the world more sustainable.

**WE'D LOVE TO MEET YOU IF**
- Do you have experience in retail or dealing with customers? Wonderful. However, this is not a must.
- You are willing to support the team on Fridays and Saturdays as well.
- Knowledge of English or German is an advantage but not required
- You are actively interested in market trends.

**ZALANDO BENEFITS**

**Career Development**
- Learn and develop through our extensive Zalando training platform
- German language course
- Participate in company meetings, team briefings, question and answer sessions and quarterly anonymous employee surveys
- Support from an international team of experts; mentoring and professional development opportunities

**Wellbeing**
- 2 days paid leave per year for volunteering
- Minimum of 27 holiday days per calendar year
- Online sports courses, wellbeing, and nutrition advice offered by Humanoo personal wellbeing coach app
- Mental wellbeing support by our Employee Assistance Program and professional consultants to help you find health resources

**Flexibility**
- Remunerated overtime (max. 25%) possible on call purchase
- Fair remuneration and plannable working hours.
- You will receive your work schedule a month in advance.

**Financial Support**
- Employee share program.
- 40% shopping discount on products shipped and sold by Zalando and 30% discount on Zalando Lounge.
- €10 travel allowance for your monthly ticket (public transport).
- Discounts from a variety of external partners.

**Family**
- Employee parents' forums and employee resource group
- Supported transition into and out of parental leave, with a buddy and re-onboarding plan
- 3 fully-paid child sick days per year

**ABOUT THE ZALANDO OUTSTORES**

**Delightful Shopping Experience**

Our innovative retail stores make it possible for our Zalando customers to experience the unique shopping experience offline. In 2012 the first retail store opened in Berlin. Since then we have been inspiring our customers with various concepts in more and more cities. Experience, discover and wrap up immediately. Our retail teams are the offline presence of Europe's leading online platform for fashion & lifestyle. We are looking for employees who enjoy dealing with customers, can get things done and would like to be part of a unique team.