Salesforce Administrator

**Company Description**

Headquartered in Jacksonville, FL, we serve over 20,000 customers across the globe.

Revalize is a portfolio company of TA Associates and Hg.

We are looking for a highly motivated individual to incorporate into our Business Systems team that will act as a Salesforce Administrator. As a Salesforce Administrator you will be reporting to the Vice President of Business Systems. In this role, you will be responsible for administering multiple systems with a heavy focus on Salesforce (SFDC).
- Supporting users and documenting issue resolution through use of a ticketing system within a designated SLA timeframe.
- Supporting Business Systems Managers with objects involving data upload, configuration changes, best practices alignment, system audit, etc. as needed.
- Ensure optimal performance of SFDC and installed apps
- Evaluating and coordinate install of new Salesforce releases while also providing training and support to related user groups.
- Salesforce configuration changes, including (but not limited to): Flow, Process Builder, fields, page layouts, record types, custom settings, dashboards and reports when approved and coordinated with other development.

**Qualifications**
- Salesforce product knowledge with minimum 3-5 years administration experience
- Experience with Salesforce integrations
- Certified Salesforce Administrator
- Ability to provide Salesforce training and end-user support
- Language proficiency (spoken and written) in English and German required

Desired Competencies
- Experience in Hubspot or similar marketing automation solutions
- Experience in NetSuite and CPQ
- Salesforce Advanced Administrator Certification
- Active in Salesforce community

Knowledge, Skills, and Abilities
- Proactive attitude towards platform enhancements
- Desire to implement best practice solutions
- Excellent relationship-building skills and ability to serve as liaison to stakeholders at all levels
- Gathering requirements and proposing technical solutions
- Training users and creating training materials

**Additional Information