Coordinator - Language Training (German Speaking)

vor 2 Monaten


Hamburg, Deutschland EnglishBusiness GmbH Vollzeit

This role organizes course planning and coordinates with all stakeholders to successfully deliver ongoing English training courses.

**Duties and Responsibilities**
- Serve as the main point of contact for clients, participants and vendors in daily business.
- Gather all information, instructions, requirements needed for course management.
- Scheduling courses, ensuring courses are staffed and coordinate substitutes in line with cost margins and course requirements.
- Monitor and maintain course information in scheduling tool including billing and related project data.
- Support sales team with new client quoting, status updates, and feedback reports.
- Document all client and vendor communication in CRM.
- Manage vendor resources.

**Qualifications**
- Bachelor’s Degree from an accredited college or university or equivalent certification.
- Minimum two years’ experience in a course management, administrative or customer service role.
- Experience in direct contact with clients.
- Enjoys service delivery as a passion.

**Specialized Skills**
- Excellent written and verbal German and English communication skills.
- An understanding of CRM, experience with course management tools would be an asset.
- Highly developed computer skills (MS Office, Windows).
- Detail orientation with the ability to multitask.
- Ability to meet deadlines.
- Excellent problem solving, organizational and analytical skills.
- A good team player while independent in carrying out assigned tasks.

**Job Types**: Full-time, Permanent, Part-time

Work Location: In person


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