International Outreach Specialist

Great benefits. Competitive pay. We know these are some of the things people look for in a job.

But if you’re the kind of person who also cares about making an impact and serving our nation’s wounded warriors and their families, then you’re exactly the kind of person we’re looking for. When you join Wounded Warrior Project, you’re committing to making a difference. We make a commitment to you too - helping you to find that spark, ignite your passion to serve, and embark on a career with meaning and purpose.

At Wounded Warrior Project we recognize our mission cannot be accomplished without our talented teammates, which is why we’re proud to offer benefits such as:
- A flexible hybrid work schedule (3 days in office, 2 days’ work from home)- Full medical, dental and vision coverage for both teammates AND family members- Competitive pay and performance incentives- A fun, mission focused and collaborative team environment
- A mission that matters is just the beginning, so if you’re ready to get started, we’re ready for you._

**Applicant alert: This position is required to report in-person to the designated office location, Monday through Friday, during regular business hours.

The Wounded Warrior Project (WWP) Outreach Specialist - international is responsible for assisting the WWP Alumni program’s efforts to provide support, networking opportunities, and education to new and existing warriors and their families in Germany, at military treatment facilities (MTFs), at military installations, and in local communities. The international Outreach Specialist serves as a liaison among WWP and medical support personnel and military commands, and with partner and third-party organizations. The international Outreach Specialist provides WWP local oversight over WWP international operations, logístical support, and mission integration.

DUTIES & RESPONSIBILITIES
- Connect, serve, and empower the alumni, family support members and teammate(s) in Germany and other foreign countries.
- Provide local, on-the-ground supervision of WWP Germany operations, logistics, and program integration.
- Act as the local WWP point of contact for military commands in Germany, and other foreign locations as may be necessary.
- Manage and build partnerships with medical support personnel at Landstuhl Regional Medical Center (LRMC), European Regional Medical Command (ERMC), and other foreign locations as may be necessary
- Assist Manager and Directors with developing long
- and short-term plans for WWP outreach engagement programming and military command resiliency events and support consistent with the WWP mission.
- Manage the American Red Cross (ARC) relationship in Germany and coordinate in partnership with ARC personnel in Germany to provide programming and support for alumni, family support members, and military medical personnel and commands as set forth in the WWP-ARC Grant Agreement.
- Register eligible wounded warriors medically evacuated through LRMC with WWP and assist WWP teammate(s) in the distribution of comfort items to those warriors.
- Work directly with the wounded and their family members to assist with the recovery and transition process.
- Actively plan, coordinate, recruit and execute opportunities for networking, camaraderie building, and family bonding for WWP Alumni and their family members.
- Develop and facilitate virtual programming content via Zoom, Facebook Live and other technology-based platforms.
- Locate warriors and family members in Germany that have not yet had contact with WWP and introduce WWP’s programs and service, and grow the Alumni international database.
- Regularly communicate, network, mentor, and outreach to WWP Alumni and their family members in Germany as a designated WWP representative, and refer them to appropriate WWP programs staff, and other organizations as resources.
- Support WWP by acting as a representative at events and speak on behalf of WWP.
- Maintain regular communication with the Alumni program chain of command.
- Post timely updates to all WWP electronic tracking systems, specifically the warrior database (Salesforce).
- Provide support for and coordinate with WWP teammates operating in overseas locations.
- Assist Manager and WWP teammate(s) in overseeing logistics and inventory of comfort items and Transitional Care Packs.
- Assist Manager with assigned budgets while utilizing expense controls and seeking opportunities for Gift in Kind and discounts.
- Other related duties as assigned.

KNOWLEDGE, SKILLS, & ABILITIES
- Exceptional interpersonal skills. Team player with an ability to communicate with diverse personalities in a tactful, mature, and flexible manner.
- Demonstrated exceptionally high level of emotional intelligence.
- Demonstrated ability to handle highly sensitive matters confidentially, and with diplomacy and empathy.
- Flexibility to handle in handling multiple roles within an organization.
- Ability to establish and maintain profes