Aktuelle Jobs im Zusammenhang mit Customer Service Representative - Holzkirchen - ETC
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Sales Representative for Computer Systems
vor 1 Woche
Holzkirchen, Bayern, Deutschland expert Holzkirchen GmbH VollzeitWe are a well-established company with over 60 years of experience in the electronics industry, operating a network of 396 locations in Germany. Our company is owned and operated by 199 independent entrepreneurs who run their own electronics stores. We are looking for talented individuals to join our team at expert Holzkirchen GmbH, a company that values...
Customer Service Representative
vor 4 Monaten
We're seeking a Customer Service Representative for our Holzkirchen Office.
Representative Responsibilities:
- Primary contact to our dealers on orders
- Ensuring the correct and timely processing of customer orders
- Processing of all customer orders in SAP from order entry to invoicing
- Processing of loan orders in SAP
- Maintenance of customer master data
- Cooperation and coordination with the internal departments Sales, Finance and Materials management
- Support in customer service relevant tasks
Qualification:
- High school diploma or its equivalent
- Suitable apprenticeship
- 1 to 3 years previous administrative experience
- Very good knowledge of German and English, both written and spoken
- Excellent customer-oriented behavior and communication skills
- Previous customer service experience a plus
- Familiarity with SAP an advantage
Verantwortlichkeiten:
- Hauptansprechpartner bei Bestellungen von unseren Händlern
- Kommunikation und Koordination mit unseren Kunden bei allen auftragsbezogenen Themen
- Sicherstellung der korrekten und termingerechten Abwicklung von Kundenaufträge
- Abwicklung aller Kundenaufträge in SAP vom Auftragseingang bis zur Rechnungsstellung
- Abwicklung von Leihaufträgen in SAP
- Pflege der Kundenstammdaten
- Zusammenarbeit und Koordination mit den internen Bereichen Sales, Finance und Materialwirtschaft
- Unterstützung bei Customer Service relevanten Aufgaben
Qualifikation:
- Abitur oder äquivalenter Abschluss
- Geeignete Berufsausbildung
- 1 bis 3 Jahre Erfahrung im administrativen Bereich
- Sehr gute Deutsch
- und Englischkenntnisse in Wort und Schrift
- Ausgezeichnetes kundenorientiertes Verhalten und kommunikative Fähigkeiten
- Erfahrung in der Auftragsabwicklung von Vorteil
- Vertrautheit mit SAP von Vorteil
- Sehr gute Kenntnisse in PC-Anwendungen (Microsoft Excel, Outlook und Word)
