Teamleiter (M/w/d) Customer Service

vor 3 Monaten


Berlin, Deutschland Avedo – eine Marke der Ströer X GmbH Vollzeit

Du suchst eine neue Herausforderung? Komm zu Avedo als **Teamleiter (m/w/d) Customer Service.**

**Deine Benefits**
- sicherer Arbeitsplatz und Festanstellung in Vollzeit
- ein hoher Grad an Gestaltungsfreiheit und Handlungsspielraum
- moderner Arbeitsplatz im Herzen Berlins
- tolle Arbeitsatmosphäre mit einem humorvollen Team, das mit dir zusammen Erfolge feiern will
- Mitarbeitervergünstigungen für Reisen, Technik, Mobilfunk und Multimedia mit bis zu 75% Rabatt und Zuschuss zum BVG-Jobticket
- moderner Arbeitsplatz in neuen repräsentativen Büroräumen, (inkl. Café, Kantine und Fitnessstudio) und moderne Arbeitsausstattung (Laptop, Desktop und weitere Incentives)

**Deine Aufgaben**
- Führen eines Teams nach qualitativen und quantitativen Projektvorgaben
- Führen von regelmäßigen Gesprächen mit Mitarbeitenden zu allgemeinen, fachlichen und disziplinarischen Angelegenheiten
- Monitoring, Screening und Coaching der Mitarbeitenden
- Mitarbeit und Optimierung innerhalb des Projektes mit Optimierung der Produktivität und Rentabilität
- Schnittstelle zwischen Auftraggeber, Führungskräften und Teammitgliedern

**Dein Profil**
- Erfahrung in der Teamführung, idealerweise im Customer Service Bereich
- Kommunikationsprofi im Umgang mit Auftraggebern und Teammitgliedern
- gute Deutschkenntnisse in Wort und Schrift
- gute MS Office-Kenntnisse
- selbstständige Arbeitsweise und schnelle Auffassungsgabe

Du suchst einen neuen Job? Dann ist **Avedo Berlin** dein neuer Arbeitgeber Wir sind Spezialisten im Dialogmarketing und betreuen mit unseren 22 Call Centern in Deutschland und Europa den direkten Kontakt zwischen Unternehmen und Kunden.

Haben wir dein Interesse geweckt?. Wir freuen uns auf deine **Online-Bewerbung**.
- Sämtliche Bezeichnungen richten sich an alle Geschlechter._

Art der Stelle: Vollzeit, Festanstellung

Arbeitszeiten:

- 8-Stunden-Schicht
- Montag bis Freitag

Leistungen:

- Betriebliche Weiterbildung
- Betriebsfeiern
- Essenszuschuss

Arbeitsort: Vor Ort



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