Customer Lead Retail
vor 2 Monaten
**Customer Lead Retail (m/w/d)**:
**In Short**:
- Munich, Hamburg, Berlin, Dresden, Stuttgart
- Ability to travel to clients
- Fluent in German and English both verbally and written
**General Purpose**:
- As Customer Lead Retail you are the central point of contact for one of our key clients. In your role you are responsible to build, develop, and maintain strong trusted relationships with our clients to support their digital success. You ensure customer satisfaction by anticipating the client’s needs and guiding them through the entire journey to the next level of digitalization. Specifically working in the Retail industry, you will be responsible for a client in the areas of food, fashion, cosmetics, sporting goods, furniture, and electronics. You collaborate closely with the MMS executive board and develop models for successful customer relationships in our customer success network.**Key Responsibilities**:
- Take responsibility for key clients and build up strong and trusting customer relation
- Advice clients at management level on strategy development and provide impulses for concrete digitalization opportunities
- Build up deep understanding of the client and its needs and develop the MMS product portfolio respectively
- Ensure customer’s satisfaction with our products/services and identify new business opportunities through cross-, and upselling
- Resolve client’s issues and complaints and anticipate challenges and improvement potentials
- Coordinate, connect, and support the MMS teams at the client site
- Support approaching the retail industry through own expertise and industry knowledge
**Knowledge skills & experience**:
- 3+ years experience as sales manager/key-account manager in the retail industry
- Digitalization expert in the retail industry
- Creative, energetic and convincing communicator that can demonstrate the competitive advantages stemming from digitalization
- Outstanding networking and communication skills (verbal & written)
- Excellent presentation and story-telling skills
- Team-player with positive mindset and result-orientation
- Bachelor’s degree in relevant field; Master’s degree preferred
**Benefits**:
- Motivated team of retail
- and digitalization enthusiasts
- Trust-based working hours
- Mobile working possible throughout Germany
- Extensive range of available training courses
- Business trips - Travel time is working time
- WE BRING TALENTS TOGETHER TO PLAY EXTR...
- **
IThanse.de-FF
Wir haben weitere aktuelle Stellen in diesem Bereich, die Sie unten finden können
-
Customer Lead Retail
vor 2 Monaten
Hamburg, Deutschland TS-MMS von IThanse.de Vollzeit**Customer Lead Retail (m/w/d)**: **In Short**: - Munich, Hamburg, Berlin, Dresden, Stuttgart - Ability to travel to clients - Fluent in German and English both verbally and written **General Purpose**: - As Customer Lead Retail you are the central point of contact for one of our key clients. In your role you are responsible to build, develop, and...
-
Retail Ambassador
Vor 6 Tagen
Hamburg, Deutschland Allbirds Retail VollzeitHamburg, Germany | Retail Team | Reports to the Hamburg Store Leader **Who is Allbirds?** At Allbirds, we're on a mission to prove that comfort, good design and sustainability don't have to be mutually exclusive. We are dedicated to making the most sustainable footwear we can using premium natural materials, designed for the to and fro of everyday life. Our...
-
Retail Ambassador
vor 2 Wochen
Hamburg, Deutschland Allbirds Retail VollzeitHamburg, Germany | Retail Team | Reports to the Hamburg Store Leader **Who is Allbirds?** At Allbirds, we're on a mission to prove that comfort, good design and sustainability don't have to be mutually exclusive. We are dedicated to making the most sustainable footwear we can using premium natural materials, designed for the to and fro of everyday life....
-
Retail Ambassador
vor 4 Wochen
Hamburg, Deutschland Allbirds Retail VollzeitHamburg, Germany | Retail Team | Reports to the Hamburg Store Leader **Who is Allbirds?** At Allbirds, we're on a mission to prove that comfort, good design and sustainability don't have to be mutually exclusive. We are dedicated to making the most sustainable footwear we can using premium natural materials, designed for the to and fro of everyday life....
-
Retail Salesperson
Vor 3 Tagen
Hamburg, Hamburg, Deutschland Allbirds Retail VollzeitHamburg, Germany | Retail Team | Reports to the Hamburg Store Leader**Was ist Allbirds?**Wir bei Allbirds haben es uns zur Aufgabe gemacht, zu beweisen, dass sich Komfort, gutes Design und Nachhaltigkeit nicht ausschließen müssen. Unser Ziel ist es, nachhaltige Schuhe herzustellen, indem wir hochwertige und natürliche Materialien verwenden, die für jeden...
-
Floor Lead
Vor 6 Tagen
Hamburg, Deutschland Allbirds Retail VollzeitHamburg, Germany | Retail Team | Reports to the Hamburg Store Leader **Who is Allbirds?** At Allbirds, we're on a mission to prove that comfort, good design and sustainability don't have to be mutually exclusive. We are dedicated to making the most sustainable footwear we can using premium natural materials, designed for the to and fro of everyday life. Our...
-
Floor Lead
vor 2 Wochen
Hamburg, Deutschland Allbirds Retail VollzeitHamburg, Germany | Retail Team | Reports to the Hamburg Store Leader **Who is Allbirds?** At Allbirds, we're on a mission to prove that comfort, good design and sustainability don't have to be mutually exclusive. We are dedicated to making the most sustainable footwear we can using premium natural materials, designed for the to and fro of everyday life....
-
Assistant Store Leader
vor 2 Wochen
Hamburg, Deutschland Allbirds Retail VollzeitHamburg, Germany | Retail Team | Reports to the Hamburg Store Leader **Who is Allbirds?** At Allbirds, we're on a mission to prove that comfort, good design and sustainability don't have to be mutually exclusive. We are dedicated to making the most sustainable footwear we can using premium natural materials, designed for life's everyday adventures. Our...
-
Team Leader
vor 2 Wochen
Hamburg, Deutschland Heinemann VollzeitFor Hamburg Headquarters we are recruiting a**Team Leader (M/F/d) Customer Order Management with focus on Inflight & Catering** Your new job includes - As a team leader in the Customer Order Management area with a focus on inflight & catering, you will lead a team of several people and take responsibility for all coordinative steps in the processing of...
-
Customer Centric Ai Lead
vor 1 Woche
Hamburg, Deutschland Shell Vollzeit**The Role**: **WHERE YOU FIT IN** We have an exciting position for a senior AI leader to join the Artificial Intelligence GMship. The AI group sits within the VPship of Computational Science and Digital Innovation in Shell’s Projects and Technology organization. Our team works on developing advanced Machine Learning solutions across all areas of Shell,...
-
Team Lead
vor 3 Wochen
Hamburg, Deutschland MediaMarktSaturn VollzeitMediaMarktSaturn Technology Employment type: Full Time Number of weekly hours: 37,5 Location: Hamburg, Berlin, Düsseldorf, Frankfurt, Ingolstadt, Cologne, Leipzig, Munich, Stuttgart Contract type: Permanent **Ready for the future of retail? Let's Go!** At MediaMarktSaturn, "Let's Go!" is not just a slogan, it is an attitude. We love technology and we want...
-
Team Lead
vor 2 Monaten
Hamburg, Deutschland MediaMarktSaturn VollzeitMediaMarktSaturn Technology Employment type: Full Time Number of weekly hours: 37,5 Location: Hamburg, Berlin, Düsseldorf, Frankfurt, Ingolstadt, Cologne, Leipzig, Munich, Stuttgart Contract type: Permanent **Ready for the future of retail? Let's Go!** At MediaMarktSaturn, "Let's Go!" is not just a slogan, it is an attitude. We love technology and we want...
-
Team Lead Customer Success
vor 3 Wochen
Hamburg, Hamburg, Deutschland Appinio VollzeitAllow us to introduce ourselves Hello there We're Appinio, the fastest (and coolest) market research platform. On a mission to make the world a little more fact-based, we help companies understand how consumers think and make better data-driven decisions. We started out in Hamburg back in 2014 but we're now humbled to call the world our playground, with over...
-
Team Lead Customer Success
vor 4 Wochen
Hamburg, Hamburg, Deutschland Appinio VollzeitAllow us to introduce ourselves Hello there We're Appinio, the fastest (and coolest) market research platform. On a mission to make the world a little more fact-based, we help companies understand how consumers think and make better data-driven decisions. We started out in Hamburg back in 2014 but we're now humbled to call the world our playground, with over...
-
Team Lead
vor 3 Wochen
Hamburg, Deutschland MediaMarktSaturn VollzeitMediaMarktSaturn Technology Employment type: Full Time Number of weekly hours: 37,5 Location: Hamburg, Berlin, Düsseldorf, Frankfurt, Ingolstadt, Cologne, Leipzig, Munich, Stuttgart Contract type: Permanent **Ready for the future of retail? Let's Go!** At MediaMarktSaturn, "Let's Go!" is not just a slogan, it is an attitude. We love technology and we want...
-
Team Lead
vor 2 Monaten
Hamburg, Deutschland MediaMarktSaturn VollzeitMediaMarktSaturn Technology Employment type: Full Time Number of weekly hours: 37,5 Location: Hamburg, Berlin, Düsseldorf, Frankfurt, Ingolstadt, Cologne, Leipzig, Munich, Stuttgart Contract type: Permanent **Ready for the future of retail? Let's Go!** At MediaMarktSaturn, "Let's Go!" is not just a slogan, it is an attitude. We love technology and we want...
-
Team Lead
Vor 3 Tagen
Hamburg, Hamburg, Deutschland MediaMarktSaturn VollzeitMediaMarktSaturn TechnologyEmployment type: Full TimeNumber of weekly hours: 37,5Location: Hamburg, Berlin, Düsseldorf, Frankfurt, Ingolstadt, Cologne, Leipzig, Munich, StuttgartContract type: PermanentReady for the future of retail? Let's GoAt MediaMarktSaturn, "Let's Go" is not just a slogan, it is an attitude. We love technology and we want to excite. We...
-
Lead Generation and Customer Acquisition Specialist
vor 3 Wochen
Hamburg, Deutschland Impossible Cloud GmbH Vollzeit**HAMBURG /** **SALES /** **FULL-TIME** **/ ON-SITE** **BUILD THE NEXT GENERATION OF THE INTERNET** - Impossible Cloud represents the spirit of innovation and determination. Our cutting-edge cloud solutions help bridging the gap between web3 technology and mainstream B2B cloud use cases. We are eliminating frictions currently slowing web3 mass adoption...
-
Domain Lead
vor 2 Monaten
Hamburg, Deutschland KALORIMETA GmbH Vollzeit**Domain Lead (w/m/d) Customer Service**: **Wir suchen Dich ab sofort in Vollzeit und unbefristet**: **KALO** ist der Partner für die smarte Energiewende in der Wohnimmobilie. Wir erfassen Verbräuche automatisiert und spartenübergreifend vom Submetering bis zum Smart Metering und sorgen für Verbrauchstransparenz als Basis für nachhaltige CO2- und...
-
Sales Team Leader Retail Operations
vor 2 Wochen
Hamburg, Deutschland Heinemann VollzeitFor our location at Hamburg Airport airport we are recruiting a**Sales Team Leader Retail Operations** Your new job includes - As a member of our family-run group of companies, you will delight international customers with excellent product ranges, your expert advice and your warm hospitality. As a Beauty Consultant for Dolce & Gabbana in the Duty Free Shop...
