Financial Lines Practice Leader, Europe

vor 2 Monaten

Nuernberg, Deutschland AXA Vollzeit

Our Claims team sets us apart. Our experienced Claims professionals use their specialized expertise to handle even the most complex claims seamlessly. How do you make a good thing better? You focus on excellence and creating a culture of continuous improvement. You create an environment that fosters collaboration, customer service and colleague development. And you build a team of passionate and innovative claims experts who see success as a reason to roll up their sleeves and drive for improvement.

As the Financial Lines Practice Leader - Europe, you will collaborate closely with the European Country Claims Managers and Financial Lines claims handlers, playing a pivotal role on some of the most complex financial lines claims as well as working with the team to analyze the wider portfolio and share trends and lessons learned.

You will be part of the wider Claims Practice Community, sharing insights and experiences across products and geographies. The role also involves close working with key stakeholders including the Head of Financial Lines for Europe, the Actuarial team and Claims Management.

**DISCOVER your opportunity**

What will your essential responsibilities include?
- Collaborating with European Country Claims Managers and Financial Lines Claims Handlers on processes related to coverage analysis, investigation, evaluation, reserving and resolution of claims in accordance with Global Claims guidelines, service standards, and regulations, while respecting local culture and marketplace differences.
- Monitoring a portfolio to promote best claim handling practices and ensure compliance with early warning and large loss protocols. Providing insights into emerging risks and trends and sharing this across the region and strategic partnering with Financial Lines actuaries, as well as other key stakeholders; providing critical post-loss analysis, wording guidance and feedback.
- Assessing potential high severity claims and difficult issues across multiple jurisdictions including determining case strategies and action plans with local teams.
- Engaging with other Practice leaders within the Global Practice community to ensure consistent support, input and collaboration at a regional level.
- Large Loss Governance: Ensuring that claims handling is compliant with the Large Loss Framework with active participation and leadership in roundtable and watchlist review meetings. Driving accurate and timely reserving and surfacing of lessons learned.
- Supporting the Global Financial Lines Practice Leader and the Head of Technical Claims and Exposure Management in accurate reporting of large claims and emerging trends.

You will report to the Practice Leader International Financial Lines (UK, APAC & Europe).

**SHARE your talent**

We’re looking for someone who has these abilities and skills:

- Legal & Regulatory Knowledge: Robust knowledge of multi-jurisdictional insurance coverage law and claim regulations.
- Customer Focus: High dedication to customer service including professionalism and diplomacy in broker and insured relations.
- Outstanding Collaborator: Ability to develop and maintain productive working relationships with claims handlers and Country Claims Managers across the region as well as insureds, brokers, underwriters and legal counsel. Providing guidance and seeking input from others as needed to achieve the best result possible. Capable of working and collaborating with a virtual team.
- Effective Communicator: Excellent verbal and written communication, collaboration, presentation and influencing skills. Able to communicate effectively with internal and external stakeholders at all levels of sophistication. Ability to work in a fast-paced environment and efficiently juggle numerous concurrent responsibilities.
- Results Oriented: Approach tasks proactively and anticipate needs. Think quickly and prioritize multiple work streams without sacrificing quality. Act with a sense of urgency.
- Continuous Improvement Focused: Willing to ask questions and explore new ideas. Eager to learn and focused on continuously improving technical skills and AXA XL claims capabilities.
- Mobile: A reasonable amount of travel within Europe is required.
- Fluent in English and a European language, preferably German.

**FIND your future**

AXA XL, the P&C and specialty risk division of AXA, is known for solving complex risks. For mid-sized companies, multinationals and even some inspirational individuals we don’t just provide re/insurance, we reinvent it.

How? By combining a comprehensive and efficient capital platform, data-driven insights, leading technology, and the best talent in an agile and inclusive workspace, empowered to deliver top client service across all our lines of business property, casualty, professional, financial lines and specialty.

With an innovative and flexible approach to risk solutions, we partner with those who move the world forward.

**Inclusion & Diversity**

AXA XL is committed to equ

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