Business Process Expert

vor 5 Monaten

Weiterstadt, Deutschland Merck KGaA Vollzeit

Work Your Magic with us

Ready to explore, break barriers, and discover more? We know you’ve got big plans - so do we Our colleagues across the globe love innovating with science and technology to enrich people’s lives with our solutions in Healthcare, Life Science, and Electronics. Together, we dream big and are passionate about caring for our rich mix of people, customers, patients, and planet. That's why we are always looking for curious minds that see themselves imagining the unimaginable with us.

United As One for Patients, our purpose in Healthcare is to help create, improve and prolong lives. We develop medicines, intelligent devices and innovative technologies in therapeutic areas such as Oncology, Neurology and Fertility. Our teams work together across 6 continents with passion and relentless curiosity in order to help patients at every stage of life. Joining our Healthcare team is becoming part of a diverse, inclusive and flexible working culture, presenting great opportunities for personal development and career advancement across the globe.

**Your role**:
As the Business Process Expert (BPE) - Data Services, you will be responsible for operationalizing data governance in the HR and other data domains. This includes identifying, designing, mapping, documenting, implemting, and improving processes to ensure data quality and integrity across systems and functions. You will collaborate with data governance functions to establish a process portfolio covering data cataloguing, data quality, data architecture, and more. Additionally, you will support formal data owners and stewards, develop metrics to measure the impact of data governance activities, and explore data monetization opportunities.

Your role will be instrumental in expanding our Global Business Services organization's capabilities in (master) data management. You will integrate with existing data governance programs and establish scalable processes across data domains. Working with service delivery management, you will build an efficient data services organization in our business service hubs (Bangalore, Manila, Wroclaw).

Creating a data culture and promoting data governance throughout the organization will be crucial aspects of your role, ensuring that roles & responsibilities are understood and lived in all areas of the organization.

You will establish a strong focus on service excellence and business centricity and utilize formal business process management and problem-solving methodologies to structurally enhance operational performance.

**Who you are**:

- Bachelors degree in B.A., IT, Business Informatics, Data Science or similar field
- Excellent Data Governance skills; profound experience in data ownership / stewardship and/or (master) data management roles
- Solid experience with formal data governance elements, processes, and tools
- Excellent process management/ development skills
- Strong Process Excellence Skills (Performance Management, Continuous Improvement)
- Excellent stakeholder management skills incl. business partnering;
- Strong project management skills; ideals in the fields of (master) data governance and management
- Management skills in matrix setup
- Service Management background
- Strong intercultural & virtual team management skills
- Strong communication, change management and influencing skills
- Strong advocacy for future orientation, data mindset, and new approaches Fluent in English language

**What we offer**:We are curious minds that come from a broad range of backgrounds, perspectives, and life experiences. We celebrate all dimensions of diversity and believe that it drives excellence and innovation, strengthening our ability to lead in science and technology. We are committed to creating access and opportunities for all to develop and grow at your own pace. Join us in building a culture of inclusion and belonging that impacts millions and empowers everyone to work their magic and champion human progress

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