Global Executive Support Leader

vor 2 Monaten

Munich, Deutschland Boston Consulting Group Vollzeit

**WHAT YOU'LL DO**:
**Vision for Executive Support COE**

The vision for this new Executive Support Center of Excellence (COE) is to support the development of BCG’s Global Executive Support Function Strategy with the goal of delivering a world class experience to our stakeholders in an optimized way. The COE will work closely with systems, regions, and business units to provide varying levels of coordination across six key priorities:

- **Provide Global Transparency** into service offerings, ratios, and support models leveraged by local administrative teams across the firm
- **Develop a Global Shared Services/Location Optimization strategy** for Administrative Assistants (AA’s) to service our business more consistently
- **Drive a “Best-in-Class” Talent Management approach** born of best practices to drive value for both senior stakeholders (time savings, quality of service) and administrative cohort (upskilling and career progression opportunities)
- **Enable continuous improvement in quality of service across BCG **by sharing best practices, providing internal and external benchmarking, defining, and monitoring stakeholder needs and service KPIs, etc.
- **Accelerate Technology Solutions** by serving as a single point of contact for tech requirements to unlock time savings across the administrative cohort
- **Push for Increased Operational Alignment and Process Standardization** across the administrative cohort - especially across hubs

The Global Executive Support COE Leader will collaborate with other leaders in the Executive Support Function to develop a roadmap for the COE’s previously stated agenda and operations. The role will also be responsible for BCG’s Enterprise Services Executive Support team - a group of over 150+ Executive and Administrative Assistants providing support to BST and CT stakeholders in offices and businesses globally. This includes responsibility for the current operations of the Executive Support Hub in New Delhi, as well as the set up and operations of the yet-to-be established Executive Support Hub serving EMESA.

**The Global Executive Support COE Leader will**:

- Shape and drive the vision and value creation agenda for the Executive Support Function Center of Excellence (COE)
- Partnering with Executive Support leaders in the systems and businesses to optimize service offering and talent management; as well as optimize and harmonize existing digitalization, and hubbing processes
- Delivering exceptional service outcomes for the Executive Support teams under its responsibility (New Delhi, yet-to-be established European hub)
- In collaboration with local systems, drive an enhanced talent management approach for our Executive support team to increase performance and employee value proposition (EVP)
- Ideating and taking opportunities for the Executive Support COE to serve Systems and Business unit leaders
- Operationalizing ideas received from Executive Support Function leaders
- Partner with systems and business units to improve the Executive Support service experience for the leaders supported, while improving the effectiveness and efficiency of delivery.
- Responsible for the leadership and delivery of the executive support hub in New Delhi including oversight of a group of over 150 Executive and Administrative Assistants providing support to BST and CT leaders in offices and businesses globally
- Responsible for the establishment, leadership, and delivery of the yet-to-be established Administrative Assistant (AA) hub serving EMESA
- Establish and manage a global network of Executive Support leaders and managers, creating and fostering a culture of collaboration, transparency, and best practice sharing
- Define globally consistent guardrails in areas such as shared services and location strategy, technology requirements; as well as talent management and on-boarding, and service offerings for specific cohorts
- Build appropriate reporting infrastructure for the executive support function and share benchmarks across regions and business units
- Build appropriate service measurement and reporting infrastructure; and manage the costs of this team within agreed frameworks
- Establish a talent strategy, recruit and develop top talent, across current and expanded Enterprise Services Executive Support Function hubs.

**YOU'RE GOOD AT**:

- Strong collaboration and service delivery mindsets
- Operational excellence - proven track record of delivering on established services levels within target cost parameters
- Excellent BST people management skills
- Leading, motivating and developing large multidisciplinary, diverse and globally dispersed teams
- Influencing senior stakeholders
- Recognized for high quality and high impact results
- Outstanding strategic capabilities, business judgement, and value-based decision making

**YOU BRING (EXPERIENCE & QUALIFICATIONS)**:
A track record of experience which demonstrates the capabilities set out as accountabilities above, pa

  • Global Category Lead

    vor 1 Woche

    Munich, Bayern, Deutschland 1st Executive Vollzeit

    Our global client, a leading force in automotive innovation, is embarking on a transformation journey and is in search of a Global Category Lead to join their team for Logistics and managing a team of 3 procurement specialists. This presents a unique opportunity to contribute to the establishment of a world-class global category management function. ...

  • Global Category Lead

    vor 2 Monaten

    Munich, Bayern, Deutschland 1st Executive Vollzeit

    Our global client, a leading force in automotive innovation, is embarking on a transformation journey and is in search of a Global Category Lead to join their team for Logistics and managing a team of 3 procurement specialists. This presents a unique opportunity to contribute to the establishment of a world-class global category management function. ...

  • Executive Manager, Support

    vor 2 Monaten

    Munich, Deutschland Hexagon PPM Vollzeit

    Responsibilities Hexagon’s Asset Lifecycle Intelligence division(Hexagon) is searching for an Executive Manager, Global Support to manage EMEA global support team and to serve as the primary point of contact for EMEA customers and stakeholders in support matters. This position will report to Executive Director, Global Support and will collaborate...

  • Executive Manager, Support

    vor 1 Woche

    Munich, Deutschland Hexagon PPM Vollzeit

    Responsibilities Hexagon’s Asset Lifecycle Intelligence division(Hexagon) is searching for an Executive Manager, Global Support to manage EMEA global support team and to serve as the primary point of contact for EMEA customers and stakeholders in support matters. This position will report to Executive Director, Global Support and will collaborate...

  • Global Category Lead

    vor 1 Monat

    Munich, Deutschland 1st Executive Vollzeit

    Our global client, a leading force in automotive innovation, is embarking on a transformation journey and is in search of a Global Category Lead to join their team for Logistics and managing a team of 3 procurement specialists. This presents a unique opportunity to contribute to the establishment of a world-class global category management...

  • Global Category Lead

    Vor 2 Tagen

    Munich, Deutschland 1st Executive Vollzeit

    Our global client, a leading force in automotive innovation, is embarking on a transformation journey and is in search of a Global Category Lead to join their team for Logistics and managing a team of 3 procurement specialists. This presents a unique opportunity to contribute to the establishment of a world-class global category management...

  • Global Category Lead

    vor 1 Monat

    Munich, Deutschland 1st Executive Vollzeit

    Our global client, a leading force in automotive innovation, is embarking on a transformation journey and is in search of a Global Category Lead to join their team for Engineering Services. This presents a unique opportunity to contribute to the establishment of a world-class global category management function. **Position: Global Category Lead -...

  • Business Development Executive

    vor 1 Woche

    Munich, Deutschland Alchemy Global Talent Solutions Vollzeit

    **Job Details**: **Posted**: - 3rd February, 2023- **Location**: - Munich, Germany- **Job Ref**: - 15469A new and exciting opportunity is now available for a natural sales professional to join a global immigration provider as their Business Development Executive, based anywhere in Germany remotely. This position is a sales-driven opportunity, with a core...

  • Business Development Executive

    vor 1 Woche

    Munich, Deutschland Alchemy Global Talent Solutions Vollzeit

    **Job Details**: **Posted**: - 3rd February, 2023- **Location**: - Munich, Germany- **Job Ref**: - 15469A new and exciting opportunity is now available for a natural sales professional to join a global immigration provider as their Business Development Executive, based anywhere in Germany remotely. This position is a sales-driven opportunity, with a core...

  • Executive AV/VC Maintenance Support Tech

    vor 2 Monaten

    Munich, Deutschland EOS IT Solutions Vollzeit

    WHO WE ARE: EOS IT Solutions is a Global Technology and Logistics company, providing Collaboration and Business IT Support services to some of the world’s largest industry leaders, delivering forward-thinking solutions based on multi-domain architecture. Customer satisfaction and commitment to superior quality of service are our top business priorities,...

  • Enterprise Account Executive

    vor 2 Wochen

    Munich, Deutschland Certus Sales Recruitment Vollzeit

    **Enterprise Account Executive - SaaS** **Munich - Hybrid** **110k Base, 220k OTE + Excellent Benefits** Our rapidly growing client is revolutionising the global healthcare market. Through changing the way we research, book, and review clinics/hospitals, our client's powerful platform empowers users to make informed decisions. To reach their full potential,...

  • Executive Assistant Global Corporate Communication

    vor 1 Woche

    Munich, Deutschland DMG MORI SEIKI Vollzeit

    Location: München, DE- Date: Aug 2, 2023DMG MORI is a leading global manufacturer of machine tools and is driving holistic process integration based on technology integration, automation and digitization for greater sustainability. In the "Global One Company", more than 12,000 employees work together to be a total solution provider for our customers. DMG...

  • Executive Assistant

    vor 1 Woche

    Munich, Deutschland Canonical - Jobs Vollzeit

    **The role of an Executive Assistant at Canonical**: We are a remote-first British tech company and are growing our team of Executive Assistants, who play a crucial role in the overall operation of the business and are the secret to our success! The Executive Assistant team run significant business operations and processes, supporting their respective leads...

  • Field Sales Executive – 3D Industrial Printers

    vor 2 Wochen

    Munich, Bayern, Deutschland Expert Executive Recruiters (EER Global) Vollzeit

    EinleitungOur client is a global, publicly traded, 3D printing company.We are looking for a Field Sales Executive located in Germany to sell to German-speaking customers in Germany. The role will be an essential part of the EMEA sales team, driving the growth of the 3D large format printer solutions. Your primary responsibility will be to identify and...

  • Field Sales Executive – 3D Industrial Printers

    vor 3 Wochen

    Munich, Deutschland Expert Executive Recruiters (EER Global) Vollzeit

    EinleitungOur client is a global, publicly traded, 3D printing company.We are looking for a Field Sales Executive located in Germany to sell to German-speaking customers in Germany. The role will be an essential part of the EMEA sales team, driving the growth of the 3D large format printer solutions. Your primary responsibility will be to identify and...

  • Field Sales Executive – 3D Industrial Printers

    vor 1 Woche

    Munich, Bayern, Deutschland Expert Executive Recruiters (EER Global) Vollzeit

    EinleitungOur client is a global, publicly traded, 3D printing company.We are looking for a Field Sales Executive located in Germany to sell to German-speaking customers in Germany. The role will be an essential part of the EMEA sales team, driving the growth of the 3D large format printer solutions. Your primary responsibility will be to identify and...

  • Executive Business Support

    vor 2 Wochen

    Munich, Deutschland AVANTGARDE Experts Vollzeit

    For our costumer, an international software and hardware manufacturer, we are offering from now on the following position: Executive Business Support (m/w/d) **Your Job Description** - Proactively and effectively support the Team Leads by managing their calendar, travel bookings and travel expense - Prepare meetings and track action items on a regular...

  • VP / Head of Professional Services & Support - Global Software Company

    vor 4 Wochen

    Munich, Deutschland Kingston Consulting Global Ltd Vollzeit

    Our client is a successful global software organisation with an already established and highly successful international business. As part of strategic growth, we are now recruiting an experienced Head of Services to lead an established international team at a time of positive transformation for the business.You will need a senior Consulting/Professional...

  • Executive Assistant

    vor 2 Wochen

    Munich, Deutschland Celonis SE Vollzeit

    -We're Celonis, the global leader in execution management and process mining technology, and one of the 50 most valuable private companies in the world. We believe that every company can unlock its full execution capacity - and for that, we need you to join us. **The Team**: In this role you will be primarily supporting Celonis' **Managing Director for DACH...

  • Team Lead, Account Executives

    vor 3 Wochen

    Munich, Deutschland Personio Vollzeit

    **The Role**: Meet our awesome Sales department: Together we actively contribute to Personio’s growth by converting prospects into customers. As Personio experts we follow a solution oriented sales approach, guide our prospects and actively drive the decision - all with a high focus on our product's values. We challenge and encourage each other with the...