Programme Coordinator

vor 4 Monaten

BerlinKreuzberg, Deutschland GUS Germany GmbH Vollzeit

**Your Responsibilities**:

- General Administrative Duties: Maintain databases, issue official letters, and manage trackers and other administrative tasks as required.
- Customer Service and Communication: Deliver the highest levels of customer satisfaction by providing seamless administration, excellent customer service, and effective communication with students, staff, and external partners.
- Student Support: Assist students on campus and handle inquiries through shared mailboxes, ensuring their needs are met promptly and efficiently.
- Registration Support: Offer support in the preparation for and throughout the registration process, helping to ensure a smooth experience for all students.
- Collaboration with International Partners: Work collaboratively with international partners to execute regulations and schedules effectively.
- Performance and Attendance Monitoring: Monitor students' performance and attendance in their programmes, ensuring compliance with BSBI's requirements.
- Timetable and Schedule Management: Organize and manage timetables and schedules to ensure that all academic and administrative activities run smoothly.
- Additional Responsibilities: Manage any other tasks assigned by the senior management of BSBI, adapting to the dynamic needs of the institution.

**Your profile**:
**Qualifications**:

- A minimum of a Bachelor’s degree (or equivalent)
- High level of customer focus
- Excellent attention to detail and organizational skills
- Proficiency with the MS Office suite
- High level of discretion, diplomacy, and cultural intelligence
- Enjoy working in a team environment
- Flexible mindset with the ability to adapt to various responsibilities
- Full working proficiency in English
- Experience working, living, or studying abroad or with international audiences is advantageous

**Preferred Qualifications**:

- Proven track record in academic affairs, student services, enrollment management, continuing education, program development, or administration
- Demonstrated ability to develop new approaches, solutions, and methods
- Additional language skills (German language skills may be beneficial)

**Why us?**:
BSBI’s mission is to educate students to effectively shape the future and become excellent leaders of tomorrow in an ever-changing business world. It also aims to teach students to understand how businesses function and how economic success is generated. BSBI offers industry-relevant programs that focus on the development of practical entrepreneurial skills necessary for professional success. Located in the heart of Berlin, we are an international business school that offers academic excellence. We are a member of Global University Systems (GUS) and provide unlimited career opportunities for its students and staff.

**About us**:
BSBI is part of GUS Germany GmbH (GGG), a dynamic network of higher education institutions with more than 15,000 students at locations in Germany, Europe and beyond.
We prepare students for impactful global careers, providing accessible and quality education to cultivate future industry leaders. With a focus on enterprise, leadership, and success, our programmes empower students with an entrepreneurial mindset to lead and succeed, fostering an inclusive, innovative, and supportive learning environment. Our mission is to shape the future by nurturing exceptional talent and driving positive change in the competitive international business world.

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