Aktuelle Jobs im Zusammenhang mit Product & Customer Care Agent (M/w/d) - Bayern - Vertraulich


  • Bayern, Deutschland Vertraulich Vollzeit

    Sofortige Klassifizierung von Kundenanfragen Einstufung, ob ein Problem direkt gelöst werden kann oder ob es an einen Spezialisten weitergeleitet werden muss Erstellung von aussagekräftigen Support-Tickets Verantwortung für die vollständige Dokumentation in der Servicedatenbank Absicherung der Systemverbindungen Fehleranalyse und...


  • Schwandorf in Bayern, Bayern, Deutschland Sparkasse im Landkreis Schwandorf Vollzeit

    Customer-Focused Banking Professional WantedSparkasse im Landkreis Schwandorf is seeking a skilled Customer Service Representative to join our team on a full-time or part-time basis.What We Offer:A dynamic and challenging work environment with a focus on customer satisfactionA competitive compensation package according to TVöD-S standardsA comprehensive...


  • Schwandorf in Bayern, Bayern, Deutschland Sparkasse im Landkreis Schwandorf Vollzeit

    Customer-Focused Banking Professional WantedSparkasse im Landkreis Schwandorf is seeking a skilled Customer Service Representative to join our team on a full-time or part-time basis.What We Offer:A dynamic and challenging work environment with a focus on customer satisfactionA competitive compensation package according to TVöD-S standardsA comprehensive...


  • Schwandorf in Bayern, Bayern, Deutschland Sparkasse im Landkreis Schwandorf Vollzeit

    Be Our Primary Point of Contact in the RegionWe are the largest employer in the region, and as the Sparkasse im Landkreis Schwandorf, we are seeking highly motivated individuals to join our team as Customer Service Representatives in full-time or part-time positions.We Offer:A diverse and challenging work environment in a modern and positive work settingA...


  • Schwandorf in Bayern, Bayern, Deutschland Sparkasse im Landkreis Schwandorf Vollzeit

    Be Our Primary Point of Contact in the RegionWe are the largest employer in the region, and as the Sparkasse im Landkreis Schwandorf, we are seeking highly motivated individuals to join our team as Customer Service Representatives in full-time or part-time positions.We Offer:A diverse and challenging work environment in a modern and positive work settingA...


  • Schwandorf in Bayern, Bayern, Deutschland Seniorendienste der Caritas Schwandorf gGmbH Vollzeit

    **About Us**The Seniorendienste der Caritas Schwandorf gGmbH is a leading provider of home health services, dedicated to empowering seniors to live independently at home.**Job Summary**We are seeking a skilled Pflegefachkraft (m/w/d) to join our team as an Ambulatory Care Specialist. As a key member of our team, you will be responsible for providing...


  • Schwandorf in Bayern, Bayern, Deutschland Seniorendienste der Caritas Schwandorf gGmbH Vollzeit

    **About Us**The Seniorendienste der Caritas Schwandorf gGmbH is a leading provider of home health services, dedicated to empowering seniors to live independently at home.**Job Summary**We are seeking a skilled Pflegefachkraft (m/w/d) to join our team as an Ambulatory Care Specialist. As a key member of our team, you will be responsible for providing...


  • Weißenburg in Bayern, Bayern, Deutschland Bosch Vollzeit

    About BoschBosch is a leading technology and services company that designs and manufactures innovative products and solutions that improve people's lives. Our promise to our employees is to grow together, have fun at work, and inspire each other. Welcome to Bosch.About the JobWe are seeking a highly experienced and skilled leader to join our team as the Head...


  • Weißenburg in Bayern, Bayern, Deutschland Bosch Vollzeit

    About BoschBosch is a leading technology and services company that designs and manufactures innovative products and solutions that improve people's lives. Our promise to our employees is to grow together, have fun at work, and inspire each other. Welcome to Bosch.About the JobWe are seeking a highly experienced and skilled leader to join our team as the Head...


  • Weißenburg in Bayern, Bayern, Deutschland Bosch Vollzeit

    About BoschBosch is a leading technology and services company that designs and manufactures innovative products and solutions that improve people's lives. Our promise to our employees is to grow together, have fun at work, and inspire each other. Welcome to Bosch.About the JobWe are seeking a highly experienced and skilled leader to join our team as the Head...


  • Weißenburg in Bayern, Bayern, Deutschland Bosch Vollzeit

    About BoschBosch is a leading technology and services company that designs and manufactures innovative products and solutions that improve people's lives. Our promise to our employees is to grow together, have fun at work, and inspire each other. Welcome to Bosch.About the JobWe are seeking a highly experienced and skilled leader to join our team as the Head...


  • Schwandorf in Bayern, Bayern, Deutschland Seniorendienste der Caritas Schwandorf gGmbH Vollzeit

    **About Us**The Seniorendienste der Caritas Schwandorf gGmbH is a leading provider of social services for seniors in the Schwandorf region. We are committed to delivering high-quality care and support to our clients, enabling them to live independently in their own homes.**Job Summary**We are seeking a qualified Caregiver (m/w/d) to join our team in...


  • Schwandorf in Bayern, Bayern, Deutschland Seniorendienste der Caritas Schwandorf gGmbH Vollzeit

    **About Us**The Seniorendienste der Caritas Schwandorf gGmbH is a leading provider of social services for seniors in the Schwandorf region. We are committed to delivering high-quality care and support to our clients, enabling them to live independently in their own homes.**Job Summary**We are seeking a qualified Caregiver (m/w/d) to join our team in...

  • Product Owner

    vor 1 Monat


    Bayern, Deutschland Maschinenfabrik Reinhausen GmbH Vollzeit

    At the world market leader in energy technology, you will contribute to keeping the energy supply stable in the future. With our intelligent digital and analogue solutions, you will help shape the implementation of the energy transition. In a global team of 3,800 committed colleagues, which is characterised by the unique cohesion of our family-run group of...

  • Care Specialist

    vor 2 Wochen


    Weißenburg in Bayern, Bayern, Deutschland Diakoneo KdöR Vollzeit

    We are seeking a dedicated Heilerziehungspfleger to provide daily care and support to individuals with disabilities in a structured and collaborative environment. The ideal candidate will have a qualification in this field and demonstrate a strong sense of responsibility, initiative, and a collaborative spirit. As a member of our team at Diakoneo KdöR, you...

  • Care Specialist

    vor 2 Wochen


    Weißenburg in Bayern, Bayern, Deutschland Diakoneo KdöR Vollzeit

    We are seeking a dedicated Heilerziehungspfleger to provide daily care and support to individuals with disabilities in a structured and collaborative environment. The ideal candidate will have a qualification in this field and demonstrate a strong sense of responsibility, initiative, and a collaborative spirit. As a member of our team at Diakoneo KdöR, you...


  • Schwandorf in Bayern, Bayern, Deutschland Seniorendienste der Caritas Schwandorf gGmbH Vollzeit

    **Job Opportunity at Seniorendienste der Caritas Schwandorf gGmbH**We are seeking skilled professionals to join our team as Ambulatory Care Specialists. As a key member of our team, you will be responsible for providing high-quality care to patients in their homes.**Key Responsibilities:**Provide comprehensive care to patients, including basic and...


  • Schwandorf in Bayern, Bayern, Deutschland Seniorendienste der Caritas Schwandorf gGmbH Vollzeit

    **Job Opportunity at Seniorendienste der Caritas Schwandorf gGmbH**We are seeking skilled professionals to join our team as Ambulatory Care Specialists. As a key member of our team, you will be responsible for providing high-quality care to patients in their homes.**Key Responsibilities:**Provide comprehensive care to patients, including basic and...


  • Schwandorf in Bayern, Bayern, Deutschland denns Biomarkt GmbH Vollzeit

    Position: Store ManagerA prominent retail establishment specializing in organic food and natural cosmetics is in search of a Store Manager for its location in Schwandorf. This position encompasses:Collaborative team leadershipStaff training and schedulingConducting inventory assessmentsShowcasing products effectivelyUpholding the store's visual...

  • Care Specialist

    vor 2 Wochen


    Weißenburg in Bayern, Bayern, Deutschland Diakoneo KdöR Vollzeit

    We are seeking a dedicated Heilerziehungspfleger to provide daily care and support to individuals with disabilities in a structured and collaborative environment. As a key member of our team at Diakoneo KdöR, you will be responsible for: Providing personalized care and support to individuals with disabilities Developing and implementing individualized care...

Product & Customer Care Agent (M/w/d)

vor 5 Monaten


Bayern, Deutschland Vertraulich Vollzeit

Sofortige Klassifizierung von Kundenanfragen

Einstufung, ob ein Problem direkt gelöst werden kann oder ob es an einen Spezialisten weitergeleitet werden muss

Erstellung von aussagekräftigen Support-Tickets

Verantwortung für die vollständige Dokumentation in der Servicedatenbank

Absicherung der Systemverbindungen Fehleranalyse und Störungsbeseitigung

Klassifizierung und systematische Bearbeitung von Serviceanfragen

Telefonische oder schriftliche Information der Kunden über die Lösung

Weiterleitung von nicht lösbaren Problemen an zuständige Abteilungen oder Third Level Support, sofern vorhanden

Schnittstellenfunktion zwischen First Level Support und anderen Abteilungen im Unternehmen

Führen von Wissensdatenbanken, die Lösungen für gängige Probleme enthalten

Kommunikation mit Kunden,den Fachabteilungen und dem Entwicklungsteam

Anforderungen

Erfolgreich abgeschlossenes technisches Studium (Informatik, Software Engineering o.ä.) oder vergleichbare Berufsausbildung

Erfahrung mit Supportprozessen

Kenntnisse von Betriebs
- und Servicemanagementprozessen und Rahmenwerken wie ITIL, ITSM, Agile ITSM, DevOps

Strukturiertes und serviceorientiertes Denken

Wir bieten

Abwechslungsreiche und interessante Aufgaben

Ausbau und Weiterentwicklung deiner bisherigen Erfahrung mit Chance auf Aufstiegsmöglichkeiten

Ansprechende Sozialleistungen und Mitarbeiterrabatte

Wertschätzender Umgang in einem hoch motivierten und professionellen Team

Offene Kommunikation und kurze Entscheidungswege

Einbringen Deiner persönlichen und fachlichen Initiativen

Vielfältige Entwicklungsmöglichkeiten

Gewünschte Qualifikationen