Workplace Experience Coordinator

vor 3 Wochen

Stuttgart, Deutschland CBRE GWS IFM Industrie GmbH Vollzeit

SUCCESSFUL TOGETHER.
Join CBRE - the world's largest real estate services provider with annual revenues of $27.7 billion and more than 105.000 employees in over 100 countries. Founded in 1906 in the U.S., today we serve investors and commercial property tenants and owners worldwide as a partner for all real estate needs.

We are looking for a **Workplace Experience Coordinator (M/F/d)** in **Stuttgart **to strengthen our Industrial Services team in our growing Global Workplace Solutions (GWS) division in a **temporary position **(6 months).

At GWS, we help our customers operate (facility management), repurpose or convert (project management) their commercial real estate, production facilities and technical equipment in a safe, energy
- and cost-efficient manner. Across Germany, our operational staff serves more than 100 international companies, primarily from the industrial, life sciences, financial, technology and logistics sectors, at approximately 450 customer locations.

WHAT WE OFFER YOU.
- Look forward to an open, collegial and dynamic company culture with flat hierarchies
- Your ideas are listened to - you can make a big difference
- Work-life balance / compatibility of family and career is important to us.
- Develop your strengths with us in a targeted manner: We offer flexible self-learning opportunities such as LinkedIn Learning and you have a personal training budget available every year
- Get to know your colleagues better at regular employee events or women's network meetings and/or get involved with us at social events.
- We embrace diversity, safety and empowerment: In everything we do, we are guided by our **RISE** values of **R**espect, **I**ntegrity, **S**ervice and **E**xcellence.
- Our service breadth and internationality mean that many career paths and development prospects are open to you
- Additional benefits for employees:

- Employee offers and discounts (corporate benefits)
- Company cell phone, company car (depending on function and position)
- Subsidies for capital-forming benefits
- 30 days vacation
- Health care (workplace check, vaccinations, computer glasses,...)
- Bonus for recruiting new employees
- attractive shift and on-call allowances

WHAT YOU CAN MOVE WITH US:

- Assists the Workplace Experience leadership team with general administrative support including invoice processing, travel arrangements, expense reporting, etc. Requests building and/or equipment services as needed.
- Provides administrative support for Workplace Experience team as directed, including expense management, meeting coordination, office and workplace experience equipment care, and supply management.
- Manages accuracy, production, quality and retention of program materials; which may include administration of SharePoint sites or similar. Ensures client and company materials comply with client and company brand guidelines.
- Utilizes and maintains integrity of databases and other digital tools associated with service delivery, as requested.
- Ensures all billings for business services are invoiced and billed as required.
- Attends move meetings and coordinate all moves with client contacts.
- Responds to customer requests and complaints regarding Workplace Experience services.
- Maintains relationships with vendors that provide services and goods to the office. Ensures all vendors used have current proof of insurance and contractual documentation in place, per requirements.
- Administers Workplace Experience team member and third-party service provider on-boarding process, including new employee orientation, training, equipment and software ordering.
- Assists in the completion of the office Business Continuity plan.
Performs other duties as assigned.

WHAT STRENGTHS YOU EMPLOY:

- HS Diploma or GED required. A minimum of 1 - 2 years related experience (e.g. Front Desk, Concierge, Hospitality, Room Management, or Customer Service roles) is preferred.
- Ability to comprehend and interpret instructions, short correspondence, and memos and ask clarifying questions to ensure understanding. Ability to write routine reports and correspondence.
- Ability to respond to common inquiries or complaints from clients, co-workers, and/or supervisor. Ability to effectively present information to an internal department and/or large groups of employees.
- Comfortable meeting and engaging with new people.
Warm and engaging demeanor. Ability to assess circumstances, empathize and offer help.
- Intermediate skills with Microsoft Office Suite products such as Word, Excel, PowerPoint, Visio, SharePoint, OneNote, Outlook, etc.
- A warm demeanor and desire to collaborate with others is key.
- Physical ability to assist with warehouse operations. Able to lift 50 lbs.

WHAT OTHERS ARE SAYING ABOUT US:
Top employer:

- **Top Company 2023 (Kununu)**:

- Ranked 2nd in the employer survey conducted by Immobilienzeitung.
- Best Kununu rating (3.9) in German industry comparison

Multiple awards for:

- Sustainability (Gold cer

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