Supervisor Reception

**Supervisor Reception (F/M/D)**:
**MEININGER Hotel Köln West**:
Full-time
- **Good public transport connections to the hotel**

MEININGER Hotels. Where the comforts of a hotel meet the special facilities of a hostel. We run more than 35 hotels in Europe's best cities—and counting
**YOUR TASKS***:

- You are in charge of the smooth operations of the reception team and provide great customer service to our guests
- You take care of operational and administrative tasks: invoicing, hour registration, online reputation management, quality checks etc.
- You act as a great host and create a memorable stay for our guests
- You are responsible for maintaining MEININGER quality standards in your area
- You are leading the front-of-house team together with your Assistant Hotel Manager
- You enjoy a diverse working environment and are flexible to work weekdays, weekends, day-, evening
- and night shifts

**YOUR PROFILE**:

- You are a reception supervisor or a receptionist with 2+ years of experience in hospitality who is ready to take on a new exciting challenge
- You possess an outgoing personality and enjoy working in a bustling, dynamic environment performing a variety of tasks
- You are a people person, you like helping others and creating unforgettable experiences for our guests
- You enjoy working in a team, guiding and developing your team members
- You have good knowledge of a front office system (e.g. ASSD, Fidelio, SIHOT)
- You are fluent in German and English (min. B1-B2 level) and any other languages are an advantage.

**WHAT MEININGER OFFERS***:

- Attractive salary and tax-free surcharges
- 25 vacation days plus an extra day for every year with MEININGER (up to 5 days max.)
- 2 extra paid leave days for you to make this world a better place (Corporate Volunteering & VTO Program)
- Growth and development opportunities as part of an internationally expanding organization
- A dynamic, diverse team
- The occasional opportunity to travel to support new openings or exchange programs
- MEININGER Staff Nights Program and discounts for your family & friends
- Employee events and team activities: M-Days, Christmas party, team building events
- Pension scheme

**APPLICATION**

We are enthusiastic hosts as diverse as our guests. Feels like you?

**Send us your CV in** German **or English **and get ready for your MEININGER journey

**Contact**:Elizabeta Nikolla (Hotel Manager)

[EN]