Director of Retailer Consulting

vor 2 Wochen

Berlin, Deutschland Zalando Vollzeit

**THE ROLE & THE TEAM**:
Our Partner Consultancy teams are high-performing teams, creating new and innovative ways to connect customers and fashion retailers through Zalando as the Starting Point for Fashion. They fulfil this purpose both by consulting and enabling our Retailer partners and 3P service providers in terms of opportunities and best practices and by providing commercial solutions and customer insights. Progress is measured in terms of topline growth and profitability/contribution margin generated. The partner consultant is the key contact for retailers who are interested in leveraging our marketplace capabilities.

As part of the Partner Go to Market Executive team, you will lead a commercial unit focused on driving long-term partnerships and growth with key strategic retailers. You will be the spearhead in designing our retailer and 3P strategy and executing ambitious targets, in addition to driving and selling our marketing, fulfilment and insights solutions across our retailer partners base. Taking the partner's point of view in shaping the Zalando platform of the future, building together with them outstanding success growth stories powered by Zalando marketplace.

**INCLUSIVE BY DESIGN**

**WHAT WE'D LOVE YOU TO DO (AND LOVE DOING)**:

- You fly high and dive deep. Coming from the strategic priorities of the Group, you are able to translate the marketplace vision into your team. Assessing the specifics and ensuring buy-in from your unit. Providing a clear assessment of opportunities and threats to the top management.
- You think big and act fast. You don't achieve, you overachieve. You don't wait for things to happen and you take a proactive approach to the challenges, optimism is in your nature. You lead with an example and set up the performance bar for how things are done.
- You solve something that matters. You have a unique talent to make things simpler but you are able to thrive in complexity. You provide clear priorities for your unit while you build an understanding of the impact of each topic and who is best to support each project. Maximising efficiency and optimising to be better at what we do.
- You act like an owner. You understand the P&L and your commercial targets from start to end. You define your ambitions and you ask for support to succeed. You behave like an entrepreneur in a big company and you take full responsibility for your decisions.
- You are your team's biggest fan. You build, develop and support a team of ambitious and motivated professionals, clear the roadblocks to their success, enabling them to make an impact, shine and grow. Your success is thanks to the team. You also build, connect and share success among the other Partner Services and Zalando teams and stakeholders.
- You grow the Zalando services adoption within the Zalando Ecosystem of partners. You support the launch and scaling of our services like marketing or logistics. You ensure these services are adapted to best suit your partner's portfolio and category.
- You work with stakeholders like our markets and proposition teams to shape and execute our retailer strategy and leverage your team and your experience as the voice of the partners in the discussions.
- You are frugal in your thinking, you have a deep understanding of the ROI of your decisions. You, therefore, help us become better and not just bigger. You also shape technology and processes with our tech and products teams to keep the role of the GTM retailer and 3P partner consulting evolving to one of higher and more effective value.
- You lead, build and strengthen the GTM consulting community and its ecosystems of stakeholders. You make the role impactful and meaningful. Thereby you ensure and maintain strong team health.

**WE'D LOVE TO MEET YOU IF**:

- Min 12 years professional experience, min. 5 years of leadership experience including leading leaders. Experience in the fashion industry, e-commerce marketplace or consulting is a plus.
- Masters' Degree (Business, Science, Economics); MBA is desirable.
- Fluency in English spoken & written; any other European language is an advantage.
- Successful track record of building and scaling profitable business units and teams in a fast-paced ecosystem.
- Has designed and successfully led relevant commercial/business transformation initiatives in complex multinational matrix organisations.
- Passion and strong understanding of e-commerce and the tech industry (fashion would be a plus) with strong business acumen/knowledge.
- Strong customer orientation, ability to successfully engage on senior leadership level internally and externally across multiple stakeholder functions.
- Outstanding cross-border thinking. Strong interpersonal skills, including communication, presentation, persuasion, and influence.
- Proven examples of success supporting tech and product departments in adapting and evolving partner services or solutions.
- Profound focus and ability to coach and develop talents
- Good o

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