Operations Specialist

Our integrated logistics / supply chain management division combines cutting-edge technology with technical competency to provide customers with effective and sustainable supply chain performance. If you are excited about developing yourself in this area, this is a golden opportunity for you.
- ** Ihre Rolle **:As Operations Specialist you are directly working at our customer’s site in Dahlewitz near Berlin. You will coordinate transport-related activities (e.g. Order Fulfilment, Transport Management, Freight Settlement, Request and Deviation Management, Visibility and Monitoring), in line with customer expectations and contractual agreements. As such, you would be the first point of contact for the customer requests and with your customer-centric mindset contribute to building a sustainable, long-term relationships with our customer. You would be closely collaborating with various functional areas of our Integrated Logistics (4PL Supply Chain Management) department as well as external transport providers, with the aim to provide an excellent customer service experience.
- ** Ihre Aufgaben und Verantwortlichkeiten**:

- Act as a main contact for the services in scope
- Coordinate transport services for customer orders, using transport management systems. Handle exceptional & special transport requests
- Select transport modes, logistics service providers (considering the agreed selection parameters) to ensure on-time pick-up and delivery service in full
- Execute administrative tasks (e.g. cost allocations, effort reporting) and prepare/send standard reports (e.g. document monitoring & forecast)
- Execute event monitoring services to guarantee agreed delivery service. Check and open deviation reports based on event monitoring
- Issue or receive as well as respond to deviations reported, by identifying root cause, causing party and proposing corrective actions
- Recognize and escalate operational issues impacting the service in time to your management
- Show ownership within the area of responsibility and execute tasks with expected level of pro-activity, productivity & performance

**Diese Qualifikation sollten Sie mitbringen**:

- Completed apprenticeship in freight forwarding, ideally a further university degree in Supply Chain Management or Logistics
- Professional experience (min 3 years) in Freight Forwarding, preferably within Air and/or Road Logistics
- Strong customer service orientation and ability to understand and execute new processes
- Ability to fulfil time-critical tasks, keep schedules and deadlines
- Fluent English and conversational German language skills, both written and spoken
- Distinct process understanding as well as an independent and structured way of working
- High flexibility and openness to standby-service to cover a 24/7 high class service together with your international team

**Gründe, die für uns sprechen **:At Kuehne + Nagel you are always part of a committed and dynamic team - because great things can only be achieved together. Join us on our journey with the vision to make our innovative logistics solutions even better. We offer you genuine professional and personal perspectives in a future-proof workplace. Our employees particularly appreciate the high degree of creative freedom, the rapid transfer of responsibility and the offer of regular training and further education. Success comes with the people who make it possible for us - which is why we do our best to take you on board in the long term**Über Kühne+Nagel***

Mit mehr als 79.000 Mitarbeitern an mehr als 1.300 Standorten in über 100 Ländern zählt Kühne+Nagel zu den global führenden Logistikdienstleistern.

Vielfalt und Chancengleichheit sind bei Kühne+Nagel fest in unserer Unternehmenskultur verankert. Unser Miteinander wird getragen von Respekt vor der Einzigartigkeit jedes einzelnen - unabhängig von Geschlecht und Geschlechtsidentität, den körperlichen und geistigen Eigenschaften, der Religion und Weltanschauung, der sexuellen Orientierung, der sozialen oder ethnischen Herkunft, Nationalität und Alter. Wir glauben an die Innovationskraft der Vielfalt in unseren Teams. Inspired by people - inspired by you? Wir freuen uns auf Sie

Kontakt

Ha Le-Bass

+49 30 4036371502
- Next steps to joining our teamStep 1

- Step 2
Speak with your Kuehne+Nagel recruiting specialist
Step 3
Meet our hiring team
Step 4
Decide if you will accept the offer