Sales Administrator

**FDH Aero** is a trusted global supply chain partner for aerospace and defense companies. With more than 55 years of experience, it specializes in c-class components that include hardware, electrical, chemical, and consumable products and services for global OEM and aftermarket customers. At FDH Aero, we understand that the strength of our brand comes from our people, and our culture empowers every team member to contribute and grow. As a global team, our culture is rooted in five (5) core values that begin with the words “We are” and include: service-first, respectful, amplifiers, open-minded and accountable.

**FDH Aero** is headquartered in Commerce, California, and has operations across the Americas, EMEA and APAC. FDH Aero has locations in 14 countries across the globe, with more than 1,200 best-in-industry employees and over 650,000 square feet of inventory space.

For more information, please visit the **FDH Aero** website.

We are seeking a detail-oriented and organized Sales Administrator to join our EMEA team. The Sales Administrator will play a key role in supporting the sales team by managing administrative tasks, coordinating sales activities, and providing exceptional customer service. This position offers an exciting opportunity to contribute to the success of our sales operations and build strong relationships with our clients.
- **Responsibilities**:

- Assist the sales team with scheduling appointments, meetings, and travel arrangements
- Prepare sales reports, presentations, and other materials for sales meetings and presentations
- Coordinate with marketing teams to ensure promotional materials and campaigns align with sales objectives
- Receive and process customer orders accurately and efficiently
- Coordinate with various departments to ensure timely order fulfillment and delivery
- Maintain records of sales orders, invoices, and shipping documents
- Serve as the main point of contact for customer inquiries and requests
- Address customer concerns and resolve issues in a timely and professional manner
- Provide product information, pricing, and availability to customers as needed
- Maintain accurate and up-to-date customer and sales data in CRM software
- Generate reports on sales performance, trends, and forecasts for analysis
- Assist in analyzing sales data to identify opportunities for growth and improvement
- Provide general administrative support to the sales team, including filing, scanning, and organizing documents
- Manage calendars, schedules, and correspondence for sales representatives
- Assist in preparing proposals, contracts, and other sales-related documents

**Qualifications**:

- Previous experience in sales administration, customer service, or related field preferred
- Strong organizational skills with attention to detail and accuracy
- Excellent communication and interpersonal skills
- Proficiency in Microsoft Office Suite (Word, Excel, Outlook) and CRM software
- Ability to multitask and prioritize tasks effectively in a fast-paced environment
- Team player with a positive attitude and willingness to learn

**FDH Aero** is an Equal Opportunity Employer, and all qualified applicants will receive consideration for employment without