Senior Network Management Support

vor 3 Monaten

Wiesbaden, Deutschland Vectrus Vollzeit

Overview:
The Senior Network Management Support (Technical) is required to be knowledgeable in multiple disciplines of enterprise networking. Ensures stability and provides daily support of a geographically dispersed Wide Area Network Infrastructure and is responsible for design, troubleshooting, optimization, administration, change management and technical documentation. Must have expert knowledge of Cisco routers, switches, VPN devices, VoIP technologies, security appliances, and routing protocols.

**Responsibilities**:
**Major Job Activities**:

- Provide enterprise VoIP services for the Consolidation Intelligence Center (CIC), Regional Cyber Center - Europe (RCC-E) managed enclaves.
- Configuration Management (CM) actions for RCC-E, on NIPRNet, SIPRNet, MPE, JWICS or other supported classified networks.
- Provide network diagram management, incorporating external requirements for RCC-E network diagrams as well as RCC-E internal standards, and publish them on RCC-E SharePoint portal. Includes maintaining network views in Spectrum, or current Government furnished tools, along with service and Service Level Agreement (SLA) dashboards. Complete Network Diagram modifications following completion of any network changes or when directed.
- Provide network baseline / security template management for the RCC-E including implementing approved changes in the baseline repository, ensuring consistency across platforms, and, after RCC-E COR or Alternate COR approval, publishing the baselines on the RCC-E portal according to RCC-E policies
- Provide Network Operating System (NOS) image maintenance, with input from RCC-E leadership, vendor SMEs, USCYBERCOM IAVAs, NETCOM Approved Products List (APL), or other directive sources, ensuring the most current authorized or required firmware is available on the RCC-E distribution servers for each platform in the enterprise.
- Maintain the official hardware and software lists for the RCC-E; this includes items such as tracking life-cycle dates, firmware versions, and flash/RAM capabilities. The Contractor shall integrate data collection for this list from RCC-E standard systems.
- Provide technical editing and writing capabilities to create, maintain, and publish documentation supporting RCC-E operations, to include Standard Operating Procedures and network routing operations and strategies.
- Provide IP address management functions. Each static IP address assigned to a NIPR or SIPR network device shall be documented and stored in the RCC-E IP Address Management (IPAM) tool in accordance with RCC-E IPAM TTP.
- Maintain information for NIPR and SIPR network Configurable Items (CI) in the Configuration Management Database (CMDB) in accordance with RCC-E TTPs.
- Provide support for the Top-Level Architecture (TLA)
- Propose firewall designs to the Government for approval, and install, configure, and operate firewalls to provide support for the RCC-E on NIPRNET / SIPRNET as well as the Configuration Accounting Information Retrieval System (CAIRS) and RCC-E managed AEDC firewalls.
- Manage the access control lists (ACL) on the border (outer) and ACR (inner) TLA routers enforcing ARCYBER Cyber Defense Operations Center (CDOC), DISA STIGs and the RCC-E DCO Division directed blocks and restrictions (190/191 ACLs) on NIPRNET / SIPRNET.
- Configure, operate, and maintain the Intrusion Protection Systems (IPS) in the TLAs to include installing all standard signature updates and verifying proper functionality.
- Manage the web proxy / filtering capabilities within the TLAs, Data Centers, Joint Regional Security Stacks (JRSS), and Cloud Based proxy services for NIPRNET and SIPRNET enclaves.
- Maintain the Secure Socket Layer (SSL) VPN concentrators in the TLA on NIPRNET and SIPRNET to provide for individual customer connections from outside the enclave.
- Provide onsite technical support and management of the installed Transport Network. The Contractor shall manage and maintain the current Optical Transport Network (OTN) and the Critical Infrastructure Network (CIIN) system to achieve 99.9% operational availability, escalating problems to the appropriate USARCC- E POC and/or vendor technical support group for assistance as necessary.

**Material & Equipment Directly Used**:
Basic office equipment.

**Working Environment**:

- Normal office environment.
- May require support during periods of non-traditional working hours including nights or weekends.

**Physical Activities**:
Must be able to lift / push / pull 40 lbs. unassisted.

Qualifications:
**Education / Certifications**:

- U.S. Citizen
- Active Secret level Security Clearance
- ** Education**: Bachelor of Science / Arts Degree in Engineering, or Computer Science, or Science, or Business Administration, or Mathematics, plus five (5) years of specialized experience; OR Associate’s Degree plus seven (7) years of specialized experience; OR a major certification plus seven (7) years of specialized experience; OR 11 years of specialize

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