Business Process Expert

vor 2 Monaten

Hannover, Deutschland Sartorius Vollzeit

For the LPS Service department we are looking for a Business Process Expert (x|f|m) for Sartorius Lab Instruments GmbH & Ko. KG. In this role, you will work in a team on projects to optimize, harmonize and implement processes and required systems in the group-wide service environment. You will effectively use well-known methods and tools such as Six Sigma, continuous improvement and Lean Management.

The team consists of eleven employees and looks forward to shaping the future with you.

**Grow** **with** **us**-**Your** **Responsibilities**
- Implement end-to-end service processes as part of international roll-outs, improvement initiatives and company integrations
- Provide support in interdisciplinary and global projects as well as system roll-outs and represent the service function there
- You independently record process and system requirements from operational service and ensure sustainable process documentation
- Focus on field service processes, but ideally act at the level of designing E2E processes as an architect
- You coordinate the design of technical roles and test management and act as the primary interface to master data management
- Carry out training and optimize existing training documents
- Organize and carry out system tests for changes and updates (e.g. SAP, service management software)
- Coordinate projects and initiatives on the topics of processes, organization and digitalization

**What** will **convince** **us**
- Successful completion of a university degree (e.g., in industrial engineering) or relevant vocational training coupled with subsequent professional development
- Professional experience within the field of process management
- Demonstrated proficiency in technically oriented service roles is advantageous
- Comprehensive knowledge of service management software, along with a solid understanding of SAP ERP (e.g., CS, SD, MM) and CRM is beneficial
- You bring in fluent language skills English and German
- Strong intercultural competence and a readiness to engage in international travel (approximately 30%).
- You identify with our values: sustainability, openness, enjoyment

**What** **we** **offer

As a growing global life science company, stock listed on the DAX and TecDAX, Sartorius offers a wide range of

benefits
- ** Personal and Professional Development**:Mentoring, leadership programs, Talent Talks, LinkedIn Learning, internal seminar offerings, coaching for managers
- ** Work life balance**:Remote options, flextime, flexible work schedules, sabbaticals
- ** Attractive compensation**:vacation and holiday bonuses including pension benefits with a 35 hr. week, 30 vacation days
- ** Making an impact right from the start**:Comprehensive onboarding, including a virtual online platform even before joining, Welcome Workshops, "buddy" as point of contact

**Ready to join Sartorius?**:

About Sartorius

Sartorius is part of the solution in the fight against cancer, dementia, and many other diseases. Our technologies help translate scientific discoveries into real-world medicine faster, so that new therapeutics can reach patients worldwide.

**That's what Your Colleagues say**:
**Andreas Norén, Head of Product Development Software Infrastructure & Operations**:
We are part of the solution in helping to develop novel cancer therapies, or maybe someday to find a cure to dementia. This is an incredible feeling.

**Katja Herwig, POD Specialist, Germany**:
I work on many interesting projects and am in touch with many departments and international colleagues, which makes my job so diverse and exciting. Each day is completely different, but does provide one constant: I am part of the great Sartorius family and feel the enjoyment and openness of my colleagues. Sartorius brings together different cultures every day.

**Your Benefits**:

Part of the Solution

You will be part of the solution in the fight against cancer and other diseases. Sartorius has been making a difference in patients' lives for more than 150 years.
Career Development

Grow with us. We offer training programs, talent development and mentoring. In addition you can also join our communities like coaching, business women network and more.
Global Teamspirit

We work in collaborative global teams. With us, you will find agile working methodologies and stream-lined decision-making, in a supportive environment where your efforts are appreciated.
Well-Being

You will have access to a range of health benefits such as; medical check-ups, health & wellness programs, sports activities and on-site gyms.
Work-Life-Balance

Enjoy the flexibility your life needs: We offer flexible working hours and remote options.
Smart Working Environment

At many sites, Sartorius employees work in smart buildings with the latest technology and equipment.

**Questions about the job?**:
**Career Website**:
**Sartorius Blog**:
**Company Values**:
Sustainability, openness and enjoyment are the values that shape our work with colleagues, customers and

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