QA/uat Coordinator

Good storytelling starts with great listening. At Audible, that means each role and every project has our audience in mind. Because the same people who design, develop, and deploy our products also happen to use them. To us, that speaks volumes.

ABOUT THE ROLE

The position is open through a 24 months contract.

As a QA/UAT Coordinator, Marketing Operations EU, you will...
- Test UX/CX flows alongside promotional campaigns developed by marketing colleagues and to ensure a frictionless customer experience
- Collaborate with marketing, business and technical teams to collect requirements and then turn them into concrete test cases
- Work with MOPS team and marketing stakeholders to improve project process and results
- Owner of specific program implementation for team, including Litmus
- Find issues with our systems or templates, create in-depth bug tickets and change requests for our development teams in Newark and India, as well as local marketing colleagues
- Fix or support the fix of bugs that are raised for live marketing campaigns. Raise where there are issues with campaigns that are pre-production so stakeholders can fix
- General support of our daily business, including supporting our Promo team members with Promo QA and all members of MOPS with specific Production projects if required

ABOUT AUDIBLE

At Audible, we innovate and inspire through the power of voice. We're changing the narrative on storytelling. As a leading creator and provider of premium audio storytelling, we've redefined the ways people access, discover, and share stories. The stories we tell have the ability to transport and transform everyday moments into meaningful experiences and it's our people who make Audible's service possible. We're listeners, storytellers, and problem-solvers. Our perspectives and experiences power our ideas and come together in our mission to unleash the power of the spoken word. Audible offers a Hub+Home hybrid workplace model that gives employees flexibility between gathering in an Audible workspace (work from hub) and remote work (work from home). For more information, please visit adbl.co/hybrid.

Basic Qualifications
- 2+ years of test experience.
- Good, practical, understanding of web technologies (HTML, CSS, Javascript, etc.), but no programming experience required.
- Business Fluency in English
- Experience with ticketing systems (e.g. Jira and similar)
- Familiarity testing UX/CX flows, preferably with a focus on marketing, use of systems like - Familiarity with test case repository tools, such as Test Rail

Preferred Qualifications
- Ability to write and maintain extensive test strategies, plans and cases
- Structured and systematic way of working with close attention to details
- Business fluency in German, Italian, Spanish or French
- Excellent communication skills (ability to communicate technical concepts to a non-technical audience) with a strong customer focus
- Comfortable with ambiguity

Audible is committed to a diverse and inclusive workplace. Audible is an equal opportunity employer and does not discriminate on the basis of ethnic origin, gender, religion or belief, disability, age, sexual identity, or any other legally protected status. We therefore ask you to exclude unnecessary information, such as a photo, date or place of birth, gender identification, family and marital status, nationality, religion etc. from your CV or resume. Thank you for doing your part to create equal opportunities for everyone.