Complaints Expert

vor 6 Monaten


Berlin, Deutschland Hays Vollzeit

**Complaints Expert** (m/w/d)

**Anstellung bei der Hays Professional Solutions GmbH**

**Berlin**

**Startdatum: sofort**

Referenznummer: 749699/1

**Bewerbung starten**

**Ihre Aufgaben**:

- QS-seitige Bewertung und Beantwortung von Reklamationsvorgängen zu Arzneimitteln und Medizinprodukten aus dem nationalen und internationalen Bereich (Rückstellmuster-/Chargendokumentation prüfen, Stellungnahmen einholen, Antwortschreiben erstellen)
- Konzeptionelle Mitarbeit bei der Einführung von Trackwise in den Reklamationsprozess
- Unterstützung bei der PQR- Zuarbeit
- Unterstützung bei der Erstellung von Auswertungen (z.B. KPI, Inspektionsvorbereitung)

**Ihr Profil**:

- Ein abgeschlossenes naturwissenschaftliches Studium
- Berufserfahrung in der pharmazeutischen Qualitätssicherung, vorzugsweise in der Reklamationsbearbeitung wünschenswert
- Sorgfältige und systematische Arbeitsweise
- Eigeninitiative und selbstständiges Arbeiten
- Kommunikations
- und Teamfähigkeit
- Grundlegende IT Kenntnisse (MS Office)
- Sehr gute Deutschkenntnisse

**Ihre Benefits**:

- Betreuung im gesamten Bewerbungsprozess
- Betreuung im laufenden Projekt durch unser Team

Über Hays

Ihr Bewerbungsprozess

Ihr Kontakt bei Hays



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