Complaints Expert
vor 6 Monaten
**Complaints Expert** (m/w/d)
**Anstellung bei der Hays Professional Solutions GmbH**
**Berlin**
**Startdatum: sofort**
Referenznummer: 749699/1
**Bewerbung starten**
**Ihre Aufgaben**:
- QS-seitige Bewertung und Beantwortung von Reklamationsvorgängen zu Arzneimitteln und Medizinprodukten aus dem nationalen und internationalen Bereich (Rückstellmuster-/Chargendokumentation prüfen, Stellungnahmen einholen, Antwortschreiben erstellen)
- Konzeptionelle Mitarbeit bei der Einführung von Trackwise in den Reklamationsprozess
- Unterstützung bei der PQR- Zuarbeit
- Unterstützung bei der Erstellung von Auswertungen (z.B. KPI, Inspektionsvorbereitung)
**Ihr Profil**:
- Ein abgeschlossenes naturwissenschaftliches Studium
- Berufserfahrung in der pharmazeutischen Qualitätssicherung, vorzugsweise in der Reklamationsbearbeitung wünschenswert
- Sorgfältige und systematische Arbeitsweise
- Eigeninitiative und selbstständiges Arbeiten
- Kommunikations
- und Teamfähigkeit
- Grundlegende IT Kenntnisse (MS Office)
- Sehr gute Deutschkenntnisse
**Ihre Benefits**:
- Betreuung im gesamten Bewerbungsprozess
- Betreuung im laufenden Projekt durch unser Team
Über Hays
Ihr Bewerbungsprozess
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