![Cosmo Beauty Brand House GmbH](https://media.trabajo.org/img/noimg.jpg)
Customer Care Dach
vor 2 Wochen
Für die Rolle als Beauty Consultant Customer Care suchen wir eine flexible und engagierte Person, die sich um die Anliegen und Fragen von unseren zahlreichen Kunden kümmert.
Hierfür braucht es ein besonders gutes Einfühlungsvermögen, aber auch eine vertrauensvolle Persönlichkeit.
Aufgaben
- Annahme und Bearbeitung schriftlicher und telefonischer Kundenanfragen
- Bearbeitung der Anfragen unserer Retailpartner
- Kontaktpflege
- Community Management unsere Social Media Kanäle
- Du arbeitest serviceorientiert und bist fachlich kompetent
- Enge Zusammenarbeit mit anderen Fachabteilungen
Qualifikation
- Leidenschaft für Beauty und Spaß am Umgang mit Kunden
- Kaufmännisches Grundverständnis
- Eine abgeschlossene Berufsausbildung (idealerweise im Verkauf
- oder in der Beautybranche)
- Erste Erfahrung im Bereich Customer Service oder Kundenbetreuer (Aber auch Quereinsteiger sind Willkommen)
- Kreativität, Offenheit und ein ausgeprägtes Kommunikationsgeschick
- Schnelle Auffassungsgabe sowie ein eigenständiger und proaktiver Arbeitsstil
- Sehr gute Deutschkenntnisse in Wort und Schrift
- Freundliches und offenes Auftreten gegenüber unserer Kunden
- Teamfähig und kommunikativ
**Benefits**:
- Coporate Benefits Programm
- Zuschuss zu öffentlichen Verkehrsmitteln oder andere Sachbezugslösungen (edenred)
- Mitarbeiter-werben-Mitarbeiter Programm
- Regelmäßige Firmen
- und Teamevents
- Flache Hierarchien und spannende Projekte
- Wunderschönes Office im Herzen Berlins mit guter Verkehrsanbindung
- Kostenlose Getränke und Kaffee
- Mitarbeiterrabatte
- Übernahme von Verantwortung ab dem ersten Tag
- Die Möglichkeit - als Teil eines engagierten Teams - die Entwicklung der Marke aktiv mitzugestalten
- Remote
Erkennst du dich wieder? Dann bewirb dich jetzt Wir freuen uns auf deine aussagekräftige Bewerbung mit Lebenslauf, Portfolio und Motivationsschreiben.
Für Fragen steht dir Frau Seval Eroglu zur Verfügung.
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